subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
January 12, 2023  |  Restaurant innovation

Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both...

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Butter Raises $22M to Help Subscription Merchants Combat Accidental Churn
Butter Raises $22M to Help Subscription Merchants Combat Accidental Churn
January 12, 2023  |  Investments

FinTech Butter Payments has raised $22 million in Series A funding to fight accidental churn. Accidental churn — in which payments are falsely declined in...

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Two-Thirds of Subscription Businesses Do Not Measure Churn
Two-Thirds of Subscription Businesses Do Not Measure Churn
January 11, 2023  |  Subscription Commerce

Subscription businesses looking to boost their performance may need to get more granular about data. By the Numbers For PYMNTS’ recent study “The State Of...

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Subscription Metrics and Recovery Tools Set Top Performers Apart
Subscription Metrics and Recovery Tools Set Top Performers Apart
January 11, 2023  |  Subscription Commerce

As a subscription business, performance is only as good as the metrics you measure. That’s a prime takeaway from “The State Of Subscription Business: Best...

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Report: Subscription Companies Deploy Best Practices in Tough Economy 
Report: Subscription Companies Deploy Best Practices in Tough Economy 
January 10, 2023  |  Subscription Commerce

Subscription companies are looking to deploy best practices as they deal with an economic downturn. That’s one of the findings of a new report released...

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Creative Fabrica, Dutch Subscription Marketplace for Designers, Secures $61M Funding
Creative Fabrica, Dutch Subscription Marketplace for Designers, Secures $61M Funding
January 10, 2023  |  Subscription Commerce

The Amsterdam-based startup Creative Fabrica has raised $61 million in a fresh funding round. An online marketplace for fonts, graphics, digital designs and other content...

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6 in 10 Subscription Services Predict Economic Challenges This Year
6 in 10 Subscription Services Predict Economic Challenges This Year
January 09, 2023  |  Subscription Commerce

As economic pressures continue, the majority of subscription companies are preparing for a difficult year. By the Numbers For PYMNTS’ recent study “The State Of...

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Subscription Businesses That Measure Lifetime Customer Value Outperform Competitors
Subscription Businesses That Measure Lifetime Customer Value Outperform Competitors
January 09, 2023  |  Subscription Commerce

PYMNTS’ latest research on the subscription industry reveals that firms that track and manage customer lifetime value (LTV) are five times more likely to be...

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Subscription Business Braces for the Unknowns of 2023
Subscription Business Braces for the Unknowns of 2023
January 02, 2023  |  Subscription Commerce

It’s been a year of transitions for the subscription business, creating question marks for 2023. Invoking “the great unsubscribe” became commonplace in 2022 as inflation-beset...

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