subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Subscription and Digital Commerce DTCs Seen Facing Continued Headwinds
Subscription and Digital Commerce DTCs Seen Facing Continued Headwinds
December 27, 2022  |  eCommerce

Direct-to-consumer subscription providers and digital commerce brands aren’t out of the woods yet. After a year of hardships and headwinds, those merchants betting on long-term...

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Subscription Businesses Aim Tech at Credit Card Chargebacks and Churn
Subscription Businesses Aim Tech at Credit Card Chargebacks and Churn
December 27, 2022  |  Subscriptions

Subscription merchants are turning to tech to help reduce credit card chargebacks that eat up revenue and increase churn. The latest “Subscription Commerce Conversion Index:...

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Mobile Games Sales Slipping for First Time in a Decade
Mobile Games Sales Slipping for First Time in a Decade
December 15, 2022  |  Mobile Applications

Sales of mobile games are projected to hit a 10-year low. Boosted to prominence by the rise of smartphones and then app stores beginning around...

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Subscription Merchants Use AI to Create New Bundles, Reduce Customer Churn
Subscription Merchants Use AI to Create New Bundles, Reduce Customer Churn
December 14, 2022  |  Subscription Commerce

With data showing consumers cutting back retail subscriptions, merchants must rethink how to reduce churn. And with more subscribers reining in spending, sticky.io President and CEO Brian Bogosian said...

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Coffee Subscriptions Wake Up and Smell Consumer Thirst for Flexibility
Coffee Subscriptions Wake Up and Smell Consumer Thirst for Flexibility
December 13, 2022  |  Subscriptions

Research shows consumers are dropping retail subscriptions, yet coffee is in its own category. One part essential commodity, one part affordable luxury, consumers’ caffeine fix...

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Relaunched Twitter Blue Will Charge Apple Users More
Relaunched Twitter Blue Will Charge Apple Users More
December 11, 2022  |  Subscription Commerce

Twitter will resurrect its Twitter Blue subscription service this week, with Apple users paying more. The social media platform said on its own Twitter account...

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Winc Sinks Into Bankruptcy as Taste for Wine Subscriptions Sours
Winc Sinks Into Bankruptcy as Taste for Wine Subscriptions Sours
December 04, 2022  |  Subscription Commerce

You might have thought that an online wine club would be impervious to consumers’ belt-tightening. News came last week that Winc filed for Chapter 11...

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Average Retail Subscription Rate Down 40% From Oct ’21 Peak
Average Retail Subscription Rate Down 40% From Oct ’21 Peak
December 01, 2022  |  Subscriptions

Price hikes and belt-tightening are an unhappy combination for retail subscriptions, causing cutbacks to deepen. That’s a key finding, among others, in the new “Subscription...

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Health and Wellness Options Increase as Brits Gift Subscriptions This Holiday Season
Health and Wellness Options Increase as Brits Gift Subscriptions This Holiday Season
November 27, 2022  |  Subscription Commerce

As noted in the November edition of the PYMNTS Subscription Commerce Tracker, nearly two-thirds of U.K. consumers plan to reevaluate their subscriptions in the next...

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