subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Report: YouTube May Limit 4K Video Resolution to Premium Subscribers
Report: YouTube May Limit 4K Video Resolution to Premium Subscribers
October 04, 2022  |  Streaming

YouTube is reportedly experimenting with making 4K video resolution a feature available only to viewers who subscribe to YouTube Premium.  Some, but not all, YouTube...

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60% of Subscribers Admit to Gaming the System
60% of Subscribers Admit to Gaming the System
October 04, 2022  |  Subscription Commerce

Many consumers using online subscription services have developed staying one step ahead of having to pay for them into an art form — a fact...

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What 2014 Teaches Us About the Future of Payments and the Digital Economy
What 2014 Teaches Us About the Future of Payments and the Digital Economy
October 03, 2022  |  Connected Economy

In 1963, Nobel-prize winning physicist Dennis Gabor wrote that the future can’t be predicted, but it can be invented. Gabor, who won the Nobel for...

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Energy Drinks Test Direct-to-Consumer Route to Sharpen Customer Insights
Energy Drinks Test Direct-to-Consumer Route to Sharpen Customer Insights
September 30, 2022  |  eCommerce

As new food and beverage brands hit the market, those that gather the most information about consumer reactions and desires early on have the best...

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PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
September 28, 2022  |  Subscription Commerce

Improving the subscription payment process can help subscription merchants maintain their customer bases. The payment process is a vital part of a consumer’s subscription experience....

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Recurly Buys LeapRev to Streamline Subscription Management 
Recurly Buys LeapRev to Streamline Subscription Management 
September 27, 2022  |  Subscriptions

Subscription management and billing platform Recurly has agreed to buy revenue recognition and forecasting solution LeapRev, which will make a single source for customers in...

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Navigating Economic Uncertainty With Payments and Cancellation Flexibility
Navigating Economic Uncertainty With Payments and Cancellation Flexibility
September 27, 2022  |  Subscription Commerce

Inflation may be moderating, but high prices on everything force consumers to rethink what’s really essential. Juan Palacio of BloomsyBox tells PYMNTS how flexible payments...

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Merchants Try New Tactics to Slow Subscription Churn
Merchants Try New Tactics to Slow Subscription Churn
September 27, 2022  |  Subscription Commerce

With the economic outlook not improving or likely to until 2023 or 2024, subscription commerce faces an inflection point that could see a mass customer...

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The Data Point: 40% of Subscribers Would Switch for Better Billing Experience
The Data Point: 40% of Subscribers Would Switch for Better Billing Experience
September 26, 2022  |  Subscriptions

Subscription brands may be headed for a lesson in the meaning of “essential” as inflation-squeezed consumers are forced to decide between needs and wants and...

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