subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Paying for Alexa? Amazon’s Big Bet on AI-Powered Voice Services
Paying for Alexa? Amazon’s Big Bet on AI-Powered Voice Services
August 28, 2024  |  Alexa

Amazon’s is planning an artificial intelligence (AI) overhaul for Alexa. Set to launch in October, the upgrade will reportedly transform the free voice assistant into...

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50% of Amazon Prime, Walmart+ Subscribers Step Up During Sales Events
50% of Amazon Prime, Walmart+ Subscribers Step Up During Sales Events
August 23, 2024  |  Retail

As retailers vie to capture consumer interest, the juxtaposition of Amazon Prime Day and Walmart+ Week underscores the evolving landscape of shopper loyalty. A recent...

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75% of Shoppers Hit Prime Day, Walmart+ Sales Looking for Deals
75% of Shoppers Hit Prime Day, Walmart+ Sales Looking for Deals
August 21, 2024  |  BNPL

A recent PYMNTS Intelligence report, “BNPL Fuels Essential Spending Surge on Amazon Prime Day, Walmart+ Week,” compares data from this year’s Amazon Prime Day and...

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Apple Requiring Patreon to Switch to In-App Purchase System
Apple Requiring Patreon to Switch to In-App Purchase System
August 12, 2024  |  Apple

Major changes are ahead for creators on entertainment subscription platform Patreon. Beginning in November, Apple will require Patreon to use the tech giant’s in-app purchasing...

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Gen Z Uses Grocery Subscriptions 133% More Than Gen X
Gen Z Uses Grocery Subscriptions 133% More Than Gen X
August 08, 2024  |  Consumer Insights

As online grocery subscriptions gain in popularity, Generation Z is leading the charge by a considerable margin. By the Numbers PYMNTS Intelligence’s “How the World...

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A Day in the Life of Gen Z: Shopping, Subscriptions and Social Media
A Day in the Life of Gen Z: Shopping, Subscriptions and Social Media
July 31, 2024  |  Subscription Commerce

Merchants have much to gain if they find the way to the hearts of Gen Z consumers — and can get them to click on...

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Spotify Shifts From One-Size-Fits-All to Customized Subscription Plans
Spotify Shifts From One-Size-Fits-All to Customized Subscription Plans
July 26, 2024  |  Earnings

Spotify Founder and CEO Daniel Ek believes the company’s approach to flexibility for its customers is a key success factor. Second-quarter earnings, reported on Tuesday...

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Unlocking Loyalty’s Potential: How Product-Market Fit Drives Program Success
Unlocking Loyalty’s Potential: How Product-Market Fit Drives Program Success
July 23, 2024  |  Loyalty & Rewards

Achieving success with loyalty programs often proves elusive for brands that prioritize the wrong elements. The concept of product-market fit, widely discussed in entrepreneurial circles,...

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Netflix Co-CEO Touts Programming Flexibility and Eyes Ads Tier Business
Netflix Co-CEO Touts Programming Flexibility and Eyes Ads Tier Business
July 19, 2024  |  Earnings

During Thursday’s Q2 earnings call, Netflix officials discussed a redesigned homepage aimed at improving content discovery for users, along with excitement connected to its advertising...

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