subscription retention

Gen Z Leads Decline in Subscription Renewals
Gen Z Leads Decline in Subscription Renewals
May 26, 2023  |  Retail

Value may outweigh convenience when it comes to recurring subscriptions, as consumers seek any and all avenues to cut costs. Consumers are digging deep to...

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Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
May 08, 2023  |  Subscriptions

Despite belt-tightening among consumers, retail subscriptions proved resilient in the first quarter and show no signs of weakening, offering proof points on the power of...

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3 Areas Subscription Businesses Need to Focus On to Retain Customers
3 Areas Subscription Businesses Need to Focus On to Retain Customers
February 14, 2023  |  Subscription Commerce

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. That’s what Thomas Marks, head of growth at eCommerce subscription...

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Subscription Payment Options Drive Customer Acquisition, But Too Many Drive Them Away
Subscription Payment Options Drive Customer Acquisition, But Too Many Drive Them Away
January 06, 2021  |  Subscriptions

At a time when merchants are embracing an array of payment options to reduce friction and meet customers where they want to be, when it...

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