Artificial intelligence can change the paths of payment and commerce. Literally. “There are many spaces [within financial services] that AI and machine learning can influence,”...
Although they currently account for only 10 of its total portfolio of 722 physical locations under its many brands, Macy’s CEO Jeff Gennette can’t stop talking about the big...
Lingerie sector mainstay Victoria’s Secret is starting 2023 aggressively, first completing its acquisition of digital-first brand Adore Me in January and now announcing a pilot for its new...
Artificial intelligence (AI) may help drive the connected car’s journey from concept to fully-fleshed reality. Mercedes-Benz said last week that it had entered a long-term...
Recurring inefficiencies that impact both individual bill-payers and companies’ billing and collections teams are weighing heavily on billing executives’ sentiment. PYMNTS’ research finds that 30%...
By some accounts, the omnichannel bank of the future has digital roots that trace back 20 years or more, Michael Haney, head of digital core...
Along with the pressure to speed up digital transformation at the onset of the pandemic, businesses around the world soon realized that the acceleration would...
Small- to medium-sized businesses (SMBs) face numerous obstacles to sustainable business growth, not the least of which is managing payments. For many growing buyers and...
Security is an essential component in determining whether a consumer trusts their financial provider, but so too is a good user experience. PYMNTS’ research finds...