No one likes the friction-filled process of returning unwanted goods. Say hello, literally, to Alexa, and a streamlined process of getting what consumers want through...
Artificial intelligence (AI) is making itself right at home in the retail industry. In 2016, AI in the retail market totaled $712.6 million. By 2025...
If a customer wants some red Nike running shoes in size 11, he can use his web browser or phone to navigate to Nike’s website,...
That the era of conversational commerce is officially upon us can be seen in any number of anecdotal metrics – from the glut of voice-centric AI...
Voice commerce isn’t just about buying things. It’s also about returning things, exchanging things, tracking orders, reordering and improving the customer experience by answering questions...
“Alexa, is the store closed?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
Remember how Barbie — at first just a popular doll with pretty hair and clothes — eventually became a teacher, gymnast, veterinarian, astronaut, paratrooper, NASCAR...
Nick Ogden seems to have a thing for years that end in seven. Get the Full Story Complete the form to unlock this article and...