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From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
December 27, 2023  |  Artificial Intelligence

In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency...

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Papa John’s Pizza Rises to the Top in Latest Mobile Order-Ahead App Ranking
Papa John’s Pizza Rises to the Top in Latest Mobile Order-Ahead App Ranking
December 12, 2023  |  Mobile Applications

Competition is sizzling in the mobile order-ahead space as more consumers turn to digital to get their meals. It’s a dynamic area, as seen in...

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Dairy Queen Reigns in Latest Mobile Order-Ahead App Ranking
Dairy Queen Reigns in Latest Mobile Order-Ahead App Ranking
November 07, 2023  |  Mobile Order Ahead

This month’s edition of the PYMNTS Provider Ranking of Mobile Order-Ahead Apps sees double ties and lots of shifts. Papa John’s Pizza and Chipotle make an...

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Wendy’s Sees $1.8 Billion Full-Year Digital Opportunity Amid Loyalty Growth
Wendy’s Sees $1.8 Billion Full-Year Digital Opportunity Amid Loyalty Growth
November 02, 2023  |  Earnings

Wendy’s is tapping loyalty offers and late-night delivery hours to drive digital engagement and in turn to boost sales overall. The quick-service restaurant (QSR) giant,...

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Dairy Queen Leaps to Top of Provider Ranking of Mobile Order-Ahead Apps
Dairy Queen Leaps to Top of Provider Ranking of Mobile Order-Ahead Apps
October 16, 2023  |  Mobile Order Ahead

In this month’s edition of PYMNTS’ Provider Rankings of Mobile Order-Ahead Apps, there’s been plenty of movement, with Dairy Queen leapfrogging eight rankings to dominate...

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QSR Inflation Outpaces Table Service as Consumers Grapple With Price Increases
QSR Inflation Outpaces Table Service as Consumers Grapple With Price Increases
September 14, 2023  |  Economy

With menu prices continuing to rise, quick-service restaurant (QSR) inflation is outstripping full-service dining by a considerable margin. Specifically, Bureau of Labor Statistics (BLS) Consumer...

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Domino’s Takes Top Spot in Provider Ranking of Mobile Order-Ahead Apps
Domino’s Takes Top Spot in Provider Ranking of Mobile Order-Ahead Apps
September 11, 2023  |  Mobile Applications

In the ever-evolving landscape of digital dining experiences, restaurants are ramping up their investments to capture the hearts and wallets of tech-savvy consumers. In the...

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When Restaurant Customers Want Control Over Timing, They Choose Pickup
When Restaurant Customers Want Control Over Timing, They Choose Pickup
August 28, 2023  |  Restaurant innovation

For consumers with busy schedules who need a high degree of control over when they get their meals, restaurant pickup proves a more convenient solution...

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QSRs Update Physical Restaurants to Drive Digital Sales
QSRs Update Physical Restaurants to Drive Digital Sales
August 18, 2023  |  Restaurant Roundup

This week in restaurants, Wendy’s and Taco Bell develop new restaurant designs with an eye toward digital growth, and Checkers and Rally’s expand tests of...

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