Amid the Delta Air Lines dynamic pricing controversy, Wharton marketing professor Z. John Zhang argues that the approach is likely to become more widespread —...
Financial services companies are still in the early innings of deploying generative and agentic artificial intelligence (AI) despite the rhetoric coming from AI vendors, industry...
Brick-and-mortar stores took a big hit during the pandemic, but the big casualties were bad retailers, not those that took advantage of “stay at home...