Zappos

Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
August 20, 2024  |  Retail

As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the...

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Seeing Pink: Barbie Collabs Run Rampant as Movie Debuts 
Seeing Pink: Barbie Collabs Run Rampant as Movie Debuts 
July 24, 2023  |  Retail

“Barbie is one of the most inventive, immaculately crafted and surprising mainstream films in recent memory.” That’s what news outlet The Independent said in regard to...

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Amazon, Big Retail Rethink Cross-Selling to Get Grocery Buyers In-Store
Amazon, Big Retail Rethink Cross-Selling to Get Grocery Buyers In-Store
January 16, 2023  |  Retail

As shoppers shift their food spending to grocery, retailers are diversifying to win these customers. eCommerce giant Amazon, for one, is leveraging the breadth of...

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Retailers Add Adaptive Apparel To Their Brand Offerings
Retailers Add Adaptive Apparel To Their Brand Offerings
July 23, 2019  |  Retail

To make the clothing industry more inclusive of children with disabilities, major fashion brands are debuting adaptive clothing lines. Tommy Hilfiger, Target and Zappos have...

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Sizzle Fizzle: Lyft’s Liftoff Sizzles
Sizzle Fizzle: Lyft’s Liftoff Sizzles
March 29, 2019  |  Sizzle/Fizzle

IPOs are everywhere, it seems, but Lyft may be a special case. Yes, Levi Strauss was a star earlier in the month, with a debut...

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Supreme Court Denies Zappos’ Request To Throw Out Class-Action Suit
Supreme Court Denies Zappos’ Request To Throw Out Class-Action Suit
March 26, 2019  |  Retail

The United States Supreme Court has rejected an appeal by online shoe company Zappos over a data breach in 2012 that compromised the information of...

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Amazon’s Shoe Business Growing Faster Than Traditional Retailers
Amazon’s Shoe Business Growing Faster Than Traditional Retailers
August 04, 2017  |  Amazon

Amazon’s shoe business has already experienced 18 percent growth year-over-year during the first two quarters of 2017— an indication that the online retailer’s investment in...

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Walmart Adds Another eCommerce Purchase To The Pile
Walmart Adds Another eCommerce Purchase To The Pile
April 21, 2017  |  Retail

Walmart’s online shopping spree continues — now with a new domain name for recent acquisition ShoeBuy.com. ShoeBuy has grabbed up the shoes.com domain name and all...

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Omnichannel, Sans Store
Omnichannel, Sans Store
January 20, 2017  |  Omnicommerce

How do you design an omnicommerce strategy without a brick-and-mortar store? For this month’s Omniommerce Tracker cover story, PYMNTS spoke with Kristin Richmer, head of...

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