Credit Unions Counter the Growing Risk of AI Fraud

Using AI to Combat AI Fraud in the Credit Union Space

Generative AI tools like ChatGPT have been game-changers across multiple industries, and digital fraud is no exception. The “Credit Union Tracker®,” a collaboration with PSCU, explores how fraudsters are using AI to target credit unions on an unprecedented scale.

Inside the September Tracker
  • The data breach, discovered in June, led to the compromise of CU members’ personal information, including names, Social Security numbers and account numbers.
  • Generative AI programs like ChatGPT have made phishing and other fraud techniques not only more effective but also easier to conduct on a larger scale.
  • Any fraud prevention technique CUs use must not unduly inconvenience their members, who view seamlessness as equally important.

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