Ai Chatbot news and trends

T-Mobile and OpenAI Partner on AI-Powered Customer Service Platform
artificial intelligence // September 18, 2024

Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create a blueprint that can be used by companies in other industries. Get the Full Story Complete the form to unlock...

New York City Unveils AI Action Plan that Develops Rules Framework
artificial intelligence // October 16, 2023

New York City Mayor Eric Adams and Chief Technology Officer Matthew Fraser announced Monday (Oct. 16) the release of the city’s new Artificial Intelligence (AI) Action Plan. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences
artificial intelligence // August 28, 2023

Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
artificial intelligence // July 13, 2023

Shopify will launch an artificial intelligence (AI)-powered chatbot assistant called Sidekick. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Quick Reads
Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience

September 19, 2024
Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you […]

T-Mobile and OpenAI Partner on AI-Powered Customer Service Platform

September 18, 2024
Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create a blueprint that can be...

New York City Unveils AI Action Plan that Develops Rules Framework

October 16, 2023
New York City Mayor Eric Adams and Chief Technology Officer Matthew Fraser announced Monday (Oct. 16) the release of the city’s new Artificial Intelligence (AI) Action Plan. Get the Full...

Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences

August 28, 2023
Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats. Get the Full Story Complete the form to unlock this article and enjoy unlimited...