Air Travel news and trends

Delta Plans Legal Action Amid $500 Million Hit From CrowdStrike Outage
Connected Economy // July 31, 2024

Delta Air Lines says a recent, and massive, IT outage will cost it $500 million. That’s according to a report Wednesday (July 31) from Bloomberg News, citing a statement from the airline that also says Delta has hired a law firm as it prepares to seek damages from...

JetBlue Focuses on Leisure Routes on Road to Restore Profits
Earnings // July 30, 2024

JetBlue is focusing on its East Coast leisure routes as it works to return to profitability. The airline released quarterly earnings Tuesday (July 30) showing a $25 million profit, and said it plans to emphasize flights in and out of New York, Puerto Rico and New England, where...

Delta Reportedly Facing $500 Million Loss From CrowdStrike Outage
Connected Economy // July 24, 2024

Delta Air Lines is reportedly facing a half-billion dollar hit after last week’s IT outage. The air carrier on Wednesday (July 24) was still recovering from last week’s incident, in which a software glitch at cybersecurity firm CrowdStrike brought down millions of computers running Microsoft Windows. According to Bloomberg News,...

Sabre Platform Helps Airlines Adopt ‘Offer and Order’ Retailing Strategy
Travel Payments // May 22, 2024

Sabre has launched an artificial intelligence (AI)-powered retailing platform designed to enable airlines to adopt an “offer and order” approach. The new SabreMosaic platform allows airlines to offer a more personalized and dynamic retailing experience and create new revenue opportunities, the company said in a Wednesday (May 22) press...

Interviews & Exclusives
Unfriendly Skies Mean More Consumers Hit the Road for Vacation

July 04, 2023
Summer is heating up, and consumers across the country are seeking much-needed getaways after battling the year’s inflationary headwinds. The trend is illustrated in PYMNTS’ May “How the World Does Digital” report, which notes the top 10 increases in digital engagement over Q1 2023 from the same period the previous year.  With two of these 10 […]

Delta’s Optimism on Travel Spending Helps CE 100 Index Surge 3.3% 

July 02, 2023
June’s over, and thus far, two quarters in, the year’s been notably strong for the CE 100 Index. All indices were in the black, again, this past week, continuing a...

Air Travel’s Next Upgrade Is Checking In at the Mall

December 14, 2022
Air travel may have rebounded, but the process of actually catching a flight has not. From parking to check-in to baggage, security and boarding, this friction-filled outdated routine is the...

Airlines Eye Closed-Loop Payments Solutions to Reduce Payments Costs

November 22, 2022
While the cost of processing credit cards has dropped dramatically over the years, some of the interchange levels have remained relatively high. This has led to an economic model evolving...

Quick Reads
Delta Plans Legal Action Amid $500 Million Hit From CrowdStrike Outage

July 31, 2024
Delta Air Lines says a recent, and massive, IT outage will cost it $500 million. That’s according to a report Wednesday (July 31) from Bloomberg News, citing a statement from the airline that also says Delta has hired a law firm as it prepares to seek damages from the outage, which canceled thousands of flights earlier this month. […]

JetBlue Focuses on Leisure Routes on Road to Restore Profits

July 30, 2024
JetBlue is focusing on its East Coast leisure routes as it works to return to profitability. The airline released quarterly earnings Tuesday (July 30) showing a $25 million profit, and said it plans...

Delta Reportedly Facing $500 Million Loss From CrowdStrike Outage

July 24, 2024
Delta Air Lines is reportedly facing a half-billion dollar hit after last week’s IT outage. The air carrier on Wednesday (July 24) was still recovering from last week’s incident, in which...

Sabre Platform Helps Airlines Adopt ‘Offer and Order’ Retailing Strategy

May 22, 2024
Sabre has launched an artificial intelligence (AI)-powered retailing platform designed to enable airlines to adopt an “offer and order” approach. The new SabreMosaic platform allows airlines to offer a more personalized and dynamic...