Amazon Connect news and trends

Amazon Web Services Launches Self-Service, Cloud-Based Contact Center
Amazon // March 29, 2017

Amazon Web Services announced Tuesday (March 28) the launch of Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business to deliver customer service at lower cost. Get the Full Story Complete the form to unlock this article and enjoy...

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Amazon Unveils 5 Generative AI-Powered Tools

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Amazon Web Services (AWS) has unveiled five tools powered by generative artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

Amazon Web Services Launches Self-Service, Cloud-Based Contact Center

March 29, 2017
Amazon Web Services announced Tuesday (March 28) the launch of Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business to deliver customer service at...