Attentive news and trends

Smart Texts Can Turn Abandoned Carts Into Conversions
artificial intelligence // August 31, 2022

Cart abandonment often occurs when consumers become frustrated while searching for certain items and price points. It’s costing billions in lost sales, but there are ways of preventing it. A rising trend of ever more personalized experiences powered by digital solutions and data is proving...

Consumers’ Desire for Shipment Tracking Sparks AfterShip, Attentive Partnership
eCommerce // August 29, 2022

Saying post-purchase engagement via text messaging is crucial to customer retention, AfterShip and Attentive have announced a technology partnership that will help online merchants provide their customers with shipment tracking and notifications that are personalized and automated. The technology partnership integrates AfterShip’s post-purchase and tracking...

Shopify’s New Text-to-Buy Option Marks Rise of ‘Anywhere Commerce’
Omnicommerce // August 04, 2022

We’ve learned more about how to sell anywhere under any conditions in the past two years than in the prior 20, and more of that learning is appearing in the field as merchants turn to forms of conversational and embedded commerce to capture sales in...

Attentive Partners With Shopify to Advance Buying by Text 
Mobile Commerce // August 03, 2022

Conversational commerce firm Attentive is partnering with eCommerce platform Shopify to make it easier for shoppers to make direct purchases after receiving a text message from a brand. Built with Shopify’s Shop Pay checkout flow, Attentive’s text-to-buy solution enables consumers to purchase items directly through...

Interviews & Exclusives
As Consumers Trade Down, Brands Text Early to Boost Holiday Sales

October 03, 2023
It’s hard to ignore the omnipresence of our mobile phones. We turn to them countless times throughout the day, making them an indispensable part of our daily routine. While the advantages of staying “connected” are evident, there are also undeniable disadvantages, with one of the most significant being the constant bombardment of communications. In a […]

Smart Texts Can Turn Abandoned Carts Into Conversions

August 31, 2022
Cart abandonment often occurs when consumers become frustrated while searching for certain items and price points. It’s costing billions in lost sales, but there are ways of preventing it. A...

Quick Reads
Consumers’ Desire for Shipment Tracking Sparks AfterShip, Attentive Partnership

August 29, 2022
Saying post-purchase engagement via text messaging is crucial to customer retention, AfterShip and Attentive have announced a technology partnership that will help online merchants provide their customers with shipment tracking and notifications that are personalized and automated. The technology partnership integrates AfterShip’s post-purchase and tracking platform for eCommerce businesses with Attentive’s conversational commerce platform, according […]

Attentive Partners With Shopify to Advance Buying by Text 

August 03, 2022
Conversational commerce firm Attentive is partnering with eCommerce platform Shopify to make it easier for shoppers to make direct purchases after receiving a text message from a brand. Built with...

Attentive Retail Messaging Startup Lands $40M For Staffing Growth

August 13, 2019
Retail messaging startup Attentive has announced it’s raised a $40 million Series B investment led by Sequoia. Existing investors Bain Capital Ventures, Eniac Ventures and NextView Ventures, and new investors...