Back Office news and trends

Update: How Digital Payments and Data Are Flipping the Script for Healthcare Payables
Healthcare // October 17, 2024

Doctor visits and medical bills are a fact of life. But occasionally the payments tables are turned in favor of the patient in the form of refunds or disbursements. It’s a happy event, to be sure, and sometimes an unexpected one. But all too often...

Why Financial Visibility Is the New Currency for SMBs
SMBs // October 15, 2024

For businesses, cash is king. But a new threat, that of operational uncertainty and back-office opacity, is prowling around the kingdom’s perimeter. “Small businesses, fundamentally, just want control of their business,” Eliot Buchanan, president of Priority Tech Ventures, told PYMNTS. “Having control over your business...

4 Things B2B CPOs Should Know About Shrinking Paper Payments
B2B Payments // September 18, 2024

The business-to-business (B2B) landscape is undergoing an explosion of innovation — especially around payments. Wednesday (Sept. 18) alone, news broke that Brex launched an embedded B2B payments solution that complements the company’s corporate card and spend management platform for startups and enterprises; while Capchase and Stripe partnered to...

Citi: Faster Payments Help Treasurers Extract ‘Last Drop’ of Liquidity From Financial Ecosystems
Faster Payments // August 13, 2024

Corporate treasurers once were relegated to the back office, manipulating spreadsheets, preparing audits, handing printed reports off to more senior management — the folks charting the company’s course ahead. But as Ambrish Bansal, global head of Liquidity and Cash Concentration Products, for the Citi Treasury...

Interviews & Exclusives
Update: How Digital Payments and Data Are Flipping the Script for Healthcare Payables

October 17, 2024
Doctor visits and medical bills are a fact of life. But occasionally the payments tables are turned in favor of the patient in the form of refunds or disbursements. It’s a happy event, to be sure, and sometimes an unexpected one. But all too often the reimbursement is issued in paper form, where the checks […]

Why Financial Visibility Is the New Currency for SMBs

October 15, 2024
For businesses, cash is king. But a new threat, that of operational uncertainty and back-office opacity, is prowling around the kingdom’s perimeter. “Small businesses, fundamentally, just want control of their...

Beyond the Bank: Bank of America’s Strategic Shift to FinTech Collaboration

July 19, 2024
In a business landscape that moves fast, standing still can be fatal. Digital innovation has sharpened the knife of inertia, and the collaboration between traditional banks and FinTech companies is...

Unlocking Efficiency: How Digital Invoicing Can Transform Operations

April 16, 2024
Paying and getting paid are crucial to businesses’ livelihood, no matter their size. There isn’t a once-size-fits-all approach to invoicing and reconciliations, and the market remains fragmented — caught between...

Quick Reads
Square Adds Sales and Back-Office Features for Beauty and Wellness Sellers

October 24, 2024
Square has increased its offerings for beauty and wellness sellers by adding new features, partner integrations and a distribution partnership. These tools are designed to help beauty and wellness professionals with their sales, customer service and back-office operations, the company said in a Monday (Oct. 21) press release. “Beauty and wellness sellers need flexible solutions […]

Raken and Sage Partner on Construction Industry Field Management Solutions

August 05, 2024
Raken has expanded the capabilities of its field management solutions for the construction industry by adding an integration with the Sage Intacct cloud accounting, payroll and human resources (HR) solution....

Docyt Adds ‘AI Bookkeeper’ to Small Business Financial Management Platform

July 16, 2024
Docyt has added an “AI bookkeeper” called GARY to its digital back-office solutions for small and medium-sized businesses (SMBs). GARY is built on the Docyt AI software-as-a-service (SaaS) financial management...

Countsy Debuts Platform to Streamline Back-Office Management

April 23, 2024
Accounting and human resources and finance firm Countsy has debuted an online platform. Announced Tuesday (April 23), countsy.ai is designed to simplify back-office management by providing a centralized place for essential business tools and...