Bank Branches news and trends

FDIC: High-Touch Beats High-Tech in Small Business Lending
Loans // October 03, 2024

In small business lending — regardless of the size of the bank doing the lending itself — a high-touch approach and in-person visits to the branches are “key conduits” for extending credit, the Federal Deposit Insurance Corporation (FDIC) has found. In its 2024 Small-Business Lending...

FDIC Letter on ATMs Paves Way for More Branchless Banking
Banking // August 12, 2024

New input from the Federal Deposit Insurance Corp. (FDIC) is poised to pave the way for more “branchless banking” — through interactive teller machines that can, conceivably, amp up competition between smaller banks and their larger counterparts. In a Friday (Aug. 9) financial institution letter,...

UK Banks Face New Restrictions on Branch Closures
Bank Regulation // July 24, 2024

Great Britain’s financial regulator has just made it harder for banks to shutter branches. The Financial Conduct Authority (FCA) published its “access to cash” rules Wednesday (July 24), requiring banks to hold off on branch closures until they can demonstrate that communities would still have...

Banking Takes a Page out of Retail’s ‘Clienteling’ Playbook
Banking // May 28, 2024

Banking, like any business, thrives on customer loyalty, on getting the right customers through the digital doors … and the branch settings too. The rise of digital banking has spurred financial institutions (FIs) to take a page from retail, specifically, the practice known as “clienteling,”...

Interviews & Exclusives
FDIC Letter on ATMs Paves Way for More Branchless Banking

August 12, 2024
New input from the Federal Deposit Insurance Corp. (FDIC) is poised to pave the way for more “branchless banking” — through interactive teller machines that can, conceivably, amp up competition between smaller banks and their larger counterparts. In a Friday (Aug. 9) financial institution letter, the FDIC said that state nonmember banks won’t need the […]

NCR: How Platforms Enable Banks To Be ‘Digital-First’ Fast

February 13, 2020
To bring digital transformation to banks, and to help them bring their assets to the “digital-first” consumer, look to the platform. In an interview with Karen Webster, Douglas Brown, senior...

People And Bank Automation — An ‘And’ Not An ‘Or’

May 10, 2019
It is hard to argue, after five decades in existence, that the ATM hasn’t been an overwhelming success as financial products go — in fact, it has changed the face...

Why ‘Mobile-First’ Must Mean ‘Trust-Always’

February 26, 2019
Trust is inherent in banking, and has been since the beginning, when people decided to store coins and bills in vaults. Entersekt SVP of North America Sherif Samy explains why pairing...

Quick Reads
UK Banks Face New Restrictions on Branch Closures

July 24, 2024
Great Britain’s financial regulator has just made it harder for banks to shutter branches. The Financial Conduct Authority (FCA) published its “access to cash” rules Wednesday (July 24), requiring banks to hold off on branch closures until they can demonstrate that communities would still have free access to alternative cash sources. “Three million people continue […]

Banks Boost Visibility, Customer Service With Branches in Airport Terminals

May 03, 2024
Several banks have reportedly expanded their retail footprint into airport terminals. These bank branches in airports offer convenience, comfort and a range of financial services to existing customers, while also serving as...

PNC Bank to Add 100 Locations, Renovate 1,200 Through 2028

February 14, 2024
PNC Bank will invest $1 billion to open more than 100 new locations and renovate 1,200 existing ones through 2028. The bank currently has about 2,300 brick-and-mortar locations across the...

JPMorgan’s First Republic Makeover Bucks Branch Closure Trend

December 11, 2023
JPMorgan is reportedly overhauling branches acquired in the collapse of First Republic Bank. The country’s largest bank is planning to open several new branches, Reuters reported Monday (Dec. 11), going against...