Brian Niccol news and trends

New Starbucks Boss Reportedly Pulling Back on Discounted Drinks
Retail // October 14, 2024

Discounted drinks are reportedly becoming rarer under the leadership of Starbucks’ new CEO. Brian Niccol became chief executive in August, and the company has since scaled back the array of discounts it has been offering in the last year, The Wall Street Journal (WSJ) reported Monday (Oct. 14), citing interviews...

Starbucks Looks to Its Roots for a Brand Refresh
Retail // September 13, 2024

In recent months, Starbucks has grappled with operational and financial challenges, compounding its struggle to maintain market dominance. The company’s difficulties, from a mobile outage to shifting consumer spending habits, underscore the complexities facing the iconic coffee chain as it manages changing market dynamics. Starbucks’...

Starbucks’ New CEO Faces ‘Achilles Heel’ of Mobile Ordering
ResTech // August 18, 2024

Is Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, per a recent podcast appearance. And it’s something new CEO Brian Niccol will likely tackle first when he takes the helm at the coffee chain next month, CNBC reported...

New Starbucks CEO Brian Niccol Brings Innovative Track Record to QSR Environment
Personnel // August 13, 2024

Chipotle CEO Brian Niccol will take over as CEO of Starbucks Sept. 9, and he has the support of Starbucks founder and Chairman Emeritus Howard Schultz. “I know how excited [Schultz] is,” Starbucks board chair Mellody Hobson said during an interview with CNBC. “When I...

Quick Reads
New Starbucks Boss Reportedly Pulling Back on Discounted Drinks

October 14, 2024
Discounted drinks are reportedly becoming rarer under the leadership of Starbucks’ new CEO. Brian Niccol became chief executive in August, and the company has since scaled back the array of discounts it has been offering in the last year, The Wall Street Journal (WSJ) reported Monday (Oct. 14), citing interviews with baristas and Starbucks executives. As the report notes, Starbucks […]

Starbucks’ New CEO Faces ‘Achilles Heel’ of Mobile Ordering

August 18, 2024
Is Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, per a recent podcast appearance. And it’s something new CEO Brian Niccol will likely...

Starbucks Appoints Chipotle Head Brian Niccol as CEO

August 13, 2024
Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped down as CEO and director...

Chipotle Says Value Keeps Customers Coming Back Despite Rising Prices

April 24, 2024
Higher prices at Chipotle haven’t kept customers from visiting and spending at the fast-casual restaurant. They’re doing so because of value, executives said during the company’s quarterly earnings call. Chipotle saw its...