Cutting out the middleman has helped many retailers provide a quicker experience for consumers. Some may argue that it also enhances the quality of produced products. In today’s tech-savvy age, providing a direct-to-consumer (DTC) experience has slowly worked its way to becoming the norm. Merchants...
The physical act of shopping has been truncated by technology. Browse and shop online, pickup in-store. What’s a retailer to do when it comes to crafting effective loyalty and rewards programs? In the latest Topic TBD, Bob Legters, SVP and chief product officer of Global...
Where there is disruption in an industry — bankruptcies are sure to follow. And retail has been very disrupted of late. So is it time for any business not named Amazon to be afraid? Not necessarily, bankruptcy lawyer, Isaac Marcushamer, told Karen Webster in a recent chat. And here’s his...
Artificial intelligence (AI)–assisted technologies have been on the rise over the past few years. From virtual personal assistants to video games, smart cars, online customer support, and music or movie recommendations, AI has infiltrated nearly every aspect of consumers’ everyday lives. Yes, we can all...
July 25, 2017
Can bricks-and-mortar survive the eCommerce onslaught? In an interview with PYMNTS’ Karen Webster, Dave Barrowman, who serves as Vice President of Innovation at Skava, said that in the physical retail space, the death of physical retail remains greatly exaggerated. With some ingenuity and attention to the value proposition of the tangible retail experience, he told […]
July 03, 2017
The physical act of shopping has been truncated by technology. Browse and shop online, pickup in-store. What’s a retailer to do when it comes to crafting effective loyalty and rewards...
June 23, 2017
Where there is disruption in an industry — bankruptcies are sure to follow. And retail has been very disrupted of late. So is it time for any business not named Amazon to...
June 02, 2017
Crowds draw crowds, and for retailers, drawing a crowd means drawing dollars. In an interview with PYMNTS’ Karen Webster, Shelley Schlueter, who heads Nokia’s analytics marketing ops, delves into how...
May 31, 2017
Teenagers shopping with friends? Well, duh – but only if they can bring all of their friends, carried in their pocket and amplified via an acceptable Wi-Fi signal at the mall, says a new study by HRC Retail Advisory. The study, conducted via online survey, compared the shopping habits of 1,350 “millennial” shoppers (ages 18 […]
March 24, 2017
Amazon on category killer — it’s old hat in eCommerce and in the war against bricks-and-mortar. The retail landscape is littered with corporeal bodies slain by the digital upstarts. Amazon has...
September 21, 2016
Aiming to get a bigger piece of the offline advertising pie, Facebook announced on Tuesday (Sept. 20) the launch of dynamic ads for retail. According to a blog post from...
May 18, 2016
Target’s first quarter earnings reported May 18 were a mixed bag. While Target beat analysts’ expectations, and digital continued to grow, there was one glaring reality out of Target’s earnings...
