Cashierless Checkout news and trends

Grubhub Leverages Amazon’s ‘Just Walk Out’ on Campus as Aggregators Woo Gen Z
Aggregators // August 29, 2023

Grubhub is bringing Amazon’s “Just Walk Out” checkout technology to on-campus convenience stores as aggregators compete to reach students in a bid to secure their long-term loyalty. The Chicago-based aggregator announced Tuesday (Aug. 29) that its campus business is partnering with the eCommerce giant to make...

Trader Joe’s CEO Bucks Grocery Industry Trends by Eschewing Self-Checkout 
Technology // August 17, 2023

As many grocers look to technology to boost efficiency — sometimes at the cost of service — Trader Joe’s is holding the line against self-checkout.   On an interview for the most recent episode of the grocer’s podcast, Inside Trader Joe’s, Bryan Palbaum, the company’s chairman...

7-Eleven Australia Taps Frictionless Checkout as Shoppers Demand Convenience
Retail // August 15, 2023

7-Eleven Australia is gearing up to roll out frictionless checkout in an effort to meet convenience store customers’ need for speed.   In an emailed press release, the Australian branch of the global convenience retail giant shared that it is partnering with checkout technology company Grabango....

Merchants Tap Open Banking to Expand In-Store Payment Options Amid Self-Checkout Boom
Unattended Retail // March 05, 2023

From self-checkout lanes and kiosks to fully autonomous stores, unattended retail is gaining momentum around the world. With this retail experience, merchants are able to accommodate a broad range of customer preferences while cutting back on labor costs and serving more customers in a shorter...

Interviews & Exclusives
Cashierless Checkout Is Retail’s Next Normal

February 15, 2023
The pandemic has had an irrevocable impact on in-store retail. Customers who first pivoted to new and expanded checkout options to observe social distancing measures continue to favor them. Chief among these options are self-checkout lanes and kiosks, which allow customers to scan, bag and pay for their purchases without the assistance of human cashiers. […]

Diebold Nixdorf On Rewriting The Retail Experience With Self-Service

August 01, 2018
Self-service technology is not exactly a new feature of commerce — consumers have seen variations of it in supermarkets for the better part of a decade, scan-and-go versions of it...

Quick Reads
Sam’s Club Accepts SNAP Purchases for Scan & Go

March 09, 2022
Sam’s Club has announced that customers will now be able to use federal supplemental nutrition benefits to pay for purchases digitally and avoid checkout lines, a report from Winsight Grocery Business said Tuesday (March 8). It will make Sam’s Club the first big retailer to support digital electronic benefits transfer (EBT) payment for SNAP transactions […]

Airport Shop To Add Amazon’s Just Walk Out Tech At Newark, LaGuardia

March 11, 2020
A Newark Airport store will start using Amazon’s Just Walk Out cashierless technology on March 16, just days after the company announced it was licensing the platform to retailers, according to...

Amazon Explores Seattle Grocery Location

November 01, 2019
At a prime retail location in the Capitol Hill neighborhood of Seattle, the Amazon Go team is running “internal tests.” The space is unusually big for a potential Amazon Go...

Amazon Go Comes To New York City

May 07, 2019
To bring its cashierless store concept to the Big Apple, Amazon plans to open an Amazon Go store this week to the public. The store will be located on the...