Shoppers are reportedly getting increasingly comfortable disputing credit card charges. That’s because consumers have discovered how easy it is to do so, the Wall Street Journal (WSJ) reported Wednesday (June 19). Consumers disputed around 105 million charges with U.S. card issuers last year, the report...
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests a chargeback from their bank, represent a significant challenge to the entire payments industry,” the companies said in a news release...
Mastercard and Worldpay are teaming to help merchants settle transaction disputes faster and reduce chargebacks. Chargebacks — refund requests sparked by customers disputing transactions — are a growing issue, Mastercard said in a Tuesday (March 26) press release, with industry-wide chargeback volumes expected to reach 337 million by 2026,...
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue but can also incur additional fees and damage relationships with payment processors. The rise of...
March 14, 2024
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue but can also incur additional fees and damage relationships with payment processors. The rise of eCommerce has seen an uptick in chargebacks, making it crucial […]
August 09, 2023
The embrace of omnichannel commerce as the pandemic recedes has brought a “new normal” for merchants, Adam Gunther, senior vice president and chief product officer at Kount, an Equifax Company,...
July 17, 2023
The accounts receivable (AR) function of a business relies on timely payment for goods and services provided, which can help optimize the cash conversion cycle and help businesses grow. Frictions...
May 22, 2023
When half of merchants report wrestling with their most costly and contentious problem, it demands attention. Chargebacks are just such an issue and one that merchants, and their payment partners,...
June 19, 2024
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. That’s because consumers have discovered how easy it is to do so, the Wall Street Journal (WSJ) reported Wednesday (June 19). Consumers disputed around 105 million charges with U.S. card issuers last year, the report said, worth an estimated $11 billion. That’s up from $7.2 […]
May 16, 2024
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests a chargeback from their bank,...
March 26, 2024
Mastercard and Worldpay are teaming to help merchants settle transaction disputes faster and reduce chargebacks. Chargebacks — refund requests sparked by customers disputing transactions — are a growing issue, Mastercard said in a Tuesday...
November 07, 2023
The Federal Trade Commission (FTC) and “chargeback mitigation” company Chargebacks911 have reached a settlement to prevent the company from engaging in deceptive practices. The settlement also prohibits the company and its owners from working...
