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76% of Loyal Customers Say Checkout Experience Keeps Them Coming Back

November 09, 2022
Interviews & Exclusives
76% of Loyal Customers Say Checkout Experience Keeps Them Coming Back

November 09, 2022
In today’s tangle of commerce channels and payment methods, merchants can rely on loyal customers to take trusted paths, whereas deal-chasers tend to go wherever the bargains are. While these are very different mindsets, merchants must cater to both, a reality that makes the checkout experience critical in either case. We examine this dynamic in […]