Chipotle Mexican Grill news and trends

Domino’s Trails Papa John’s in Provider Ranking of Mobile Order-Ahead Apps
Mobile Order Ahead // February 12, 2024

Valentine’s Day is coming up, and if the way to your loved one’s heart is through their stomach, PYMNTS is here to help. Each month, the Provider Ranking of Mobile Order-Ahead Apps determines the most popular restaurants in the industry based on certain metrics like...

Chipotle Taps Targeted Upselling as Restaurants Compete to Personalize the Experience 
Earnings // February 06, 2024

Chipotle Mexican Grill is targeting its messaging based on digital data from its loyalty members, as across the restaurant industry, leading players are competing to offer the most personalized experience.   The fast-casual giant, which has more than 3,400 locations across five countries, on a call...

Papa John’s Pizza Still Tops Provider Ranking of Mobile Order-Ahead Apps
Mobile Order Ahead // January 05, 2024

The new year brings movers, shakers and newcomers to this ranking, as competition is sizzling in the mobile order-ahead realm. This edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps sees not only a triple tie but four double ties. Will our top three apps hold onto...

Papa John’s Pizza Rises to the Top in Latest Mobile Order-Ahead App Ranking
Mobile Applications // December 12, 2023

Competition is sizzling in the mobile order-ahead space as more consumers turn to digital to get their meals. It’s a dynamic area, as seen in the latest PYMNTS Provider Ranking of Mobile Order-Ahead Apps, which this time around sees no less than three ties. Papa John’s Pizza...

Interviews & Exclusives
Chipotle CTO: AI Could Transform Everything From Food Prep to Dishwashing

July 17, 2023
At Chipotle Mexican Grill, automation is slowly taking over kitchens as part of the fast-casual giant’s efforts to boost back-of-house efficiency and mitigate labor challenges. Most recently, the brand announced a partnership with food automation company Vebu to test an avocado processing robot for guacamole, dubbed Autocado. In an interview with PYMNTS, Chipotle Chief Customer […]

Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews

June 22, 2023
Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to get in Gen Z’s good...

Quick Reads
Chipotle and McDonald’s to Raise Prices in California After Minimum Wage Hike

October 30, 2023
Chipotle Mexican Grill and McDonald’s plan to increase menu prices in California next year. The decision is a response to the state’s forthcoming minimum wage hike for fast-food workers, which will see employees earning a minimum of $20 per hour starting on April 1, CNBC reported Monday (Oct. 30), citing executives’ comments made during recent quarterly earnings calls. […]

Chipotle Joins Retailers Offering Vaccine Perks

July 06, 2021
Chipotle Mexican Grill announced it will offer buy-one, get-one free (BOGO) entrees in-restaurant on Tuesday (July 6) from 3 p.m. to closing at participating U.S. locations as part of the...

Digital Chipotle Orders Now Account For 50 Pct Of All Sales 

April 22, 2021
Chipotle Mexican Grill reported first-quarter 2021 earnings that soared past forecasts, with year-over-year digital orders up 133.9 percent to $869.8 million and now accounting for 50.1 percent of all sales....

Chipotle Invests In Driverless Delivery Company Nuro

March 25, 2021
Chipotle Mexican Grill has invested in autonomous delivery company Nuro as part of the firm’s Series C funding round, the restaurant chain announced Thursday (March 25). It is the first major...