Commerce news and trends

Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’
Retail // October 07, 2024

Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing and customer officer at Rite Aid, told PYMNTS, noting that following an 11-month period in bankruptcy, Rite Aid has emerged with a refined...

Tech Giants Bet Billions on AI Agents That May Reshape Commerce as We Know It
artificial intelligence // October 03, 2024

Artificial intelligence (AI) agents are emerging as a potentially transformative force in global commerce, with major tech players betting billions on their ability to revolutionize business processes. Accenture and Nvidia announced an expanded partnership Tuesday to accelerate enterprise AI adoption, including agents. The move comes...

Costco’s New Membership Card Readers Streamline Store Access, Inventory Management
Retail // September 26, 2024

As part of its strategy to enhance customer experience and operational efficiency, Costco is rolling out membership card scanners at the front of its stores. This initiative, already piloted in several locations, requires all members to scan their physical or digital membership cards — or...

Affirm CEO Says Retailers Aim to Attract Holiday Shoppers With BNPL
BNPL // September 19, 2024

Retailers are increasingly interested in offering buy now, pay later (BNPL) options to consumers, Affirm CEO Max Levchin said Thursday (Sept. 19). More shoppers are using BNPL to finance their spending, so retailers are willing to absorb the costs of BNPL as a way to offer zero-interest...

Interviews & Exclusives
PYMNTS’ Data-Driven Journey Through Payments Innovation

October 19, 2024
Oct. 20, 2009. The United States was starting to see daylight out of the darkness of the worst financial crisis since the great depression. The Wall Street Journal reported that companies were starting to see profit improvements but weren’t ready to hire workers laid off during the crisis. Many analysts speculated whether the Dow Jones […]

Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’

October 07, 2024
Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing and customer officer at Rite Aid, told PYMNTS,...

Walmart and Amazon Turn to Fast Food to Sweeten Memberships

August 29, 2024
In recent months, retail giants Walmart and Amazon have been seizing on consumers’ demand for digital restaurant ordering to drive engagement with their paid memberships, offering dining benefits to incentivize...

82% of Merchants Don’t Have the Data to Pinpoint Why Payments Fail

August 28, 2024
In an era where flawless transactions are critical for customer loyalty, merchants are adopting payment vaulting not just for security, but as a strategic tool to enhance retention, reduce costs...

Quick Reads
Affirm CEO Says Retailers Aim to Attract Holiday Shoppers With BNPL

September 19, 2024
Retailers are increasingly interested in offering buy now, pay later (BNPL) options to consumers, Affirm CEO Max Levchin said Thursday (Sept. 19). More shoppers are using BNPL to finance their spending, so retailers are willing to absorb the costs of BNPL as a way to offer zero-interest loans and attract consumers ahead of the holiday shopping season, […]

Paris Olympics Draws 18% More Sponsor Spending Than 2021

July 12, 2024
U.S. companies are reportedly looking to this summer’s Paris Olympics to put them ahead of their competitors. Event sponsors have spent 18% more on the upcoming Olympics than they spent...

Costco to Raise Membership Fees for First Time in 7 Years

July 10, 2024
Costco will raise its annual membership fees in the United States and Canada for the first time in seven years. Effective Sept. 1, in those countries, the retailer is adding...

Target Aims to Reverse Losses With Private-Label Goods, Price Cuts

June 14, 2024
Target reportedly lost market share in several of its key product categories in the first quarter. The retailer’s share shrank in food and household goods, clothing, electronics, homewares and furniture —...