Communications news and trends

Report: Disney Cuts Ties With Slack After Data Heist
Security & Fraud // September 19, 2024

Disney reportedly plans to stop using workplace collaboration platform Slack following a recent data breach. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Snap Hits 850 Million Monthly Users in Q2; Daily Active Users Climb 10%
Earnings // August 02, 2024

On Thursday (Aug. 1), Snap, the parent company of Snapchat, announced it reached a milestone during the second quarter: 850 million monthly active users. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Travel Industry Shifts Gears With New AI Tools 
artificial intelligence // July 23, 2024

Travel companies are introducing a range of artificial intelligence (AI)-powered tools, signaling a change in how business trips are booked and managed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Telecom Execs See Generative AI as Key to Customer Experience
Artificial Intelligence // March 18, 2024

Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating network performance and customer experience. This is reshaping the telecom workforce through controlled workloads and...

Interviews & Exclusives
Telecom Execs See Generative AI as Key to Customer Experience

March 18, 2024
Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating network performance and customer experience. This is reshaping the telecom workforce through controlled workloads and the development of proprietary AI tools for field technicians. However, […]

Quick Reads
Microsoft to Retire Skype in May, Focus on Teams

February 28, 2025
Microsoft said Friday (Feb. 28) that it will retire Skype in May and focus on Microsoft Teams as its communications and collaboration hub. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

Report: Disney Cuts Ties With Slack After Data Heist

September 19, 2024
Disney reportedly plans to stop using workplace collaboration platform Slack following a recent data breach. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

WhatsApp Head Denies Report That Messaging Service Is Considering Ads

September 15, 2023
The head of WhatApp has denied a media report that the messaging service may introduce ads. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Viasat Simplifies Payments At Mexico OXXO Convenience Stores

August 12, 2021
Global communications company Viasat Inc. is offering simplified payment options for customers at 21,000 OXXO convenience stores in Mexico, the company announced Thursday (August 12). Get the Full Story Complete...