Communications news and trends

Snap Hits 850 Million Monthly Users in Q2; Daily Active Users Climb 10%
Earnings // August 02, 2024

On Thursday (Aug. 1), Snap, the parent company of Snapchat, announced it reached a milestone during the second quarter: 850 million monthly active users. “Our community grew to reach more than 850 million monthly active users in Q2, with more than 11 million Snapchat+ subscribers,”...

Travel Industry Shifts Gears With New AI Tools 
artificial intelligence // July 23, 2024

Travel companies are introducing a range of artificial intelligence (AI)-powered tools, signaling a change in how business trips are booked and managed. Altour, United Airlines, AMGiNE and Serko have all unveiled new AI technologies aimed at enhancing travel experiences, from personalized booking interfaces to real-time...

Telecom Execs See Generative AI as Key to Customer Experience
Artificial Intelligence // March 18, 2024

Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating network performance and customer experience. This is reshaping the telecom workforce through controlled workloads and...

WhatsApp Head Denies Report That Messaging Service Is Considering Ads
Meta // September 15, 2023

The head of WhatApp has denied a media report that the messaging service may introduce ads. “This @FT story is false. We aren’t doing this,” Will Cathcart, head of WhatsApp at Meta, said in a Thursday (Sept. 14) post on X, formerly Twitter. This @FT story is false....

Interviews & Exclusives
Telecom Execs See Generative AI as Key to Customer Experience

March 18, 2024
Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating network performance and customer experience. This is reshaping the telecom workforce through controlled workloads and the development of proprietary AI tools for field technicians. However, […]

Quick Reads
Report: Disney Cuts Ties With Slack After Data Heist

September 19, 2024
Disney reportedly plans to stop using workplace collaboration platform Slack following a recent data breach. Chief financial officer Hugh Johnston announced the change this week, the Wall Street Journal (WSJ) reported Thursday (Sept. 19), citing an internal memo reviewed by the news outlet. That memo said many teams at the entertainment behemoth had begun switching […]

WhatsApp Head Denies Report That Messaging Service Is Considering Ads

September 15, 2023
The head of WhatApp has denied a media report that the messaging service may introduce ads. “This @FT story is false. We aren’t doing this,” Will Cathcart, head of WhatsApp at...

Viasat Simplifies Payments At Mexico OXXO Convenience Stores

August 12, 2021
Global communications company Viasat Inc. is offering simplified payment options for customers at 21,000 OXXO convenience stores in Mexico, the company announced Thursday (August 12). Customers can now make cash...

Verizon To Purchase Video Conferencing Firm BlueJeans

April 16, 2020
Verizon has announced it is set to acquire BlueJeans, a video-conferencing company catering to business customers. The move comes as the COVID-19 crisis has changed the way millions of people...