Consumer Banking news and trends

JPMorgan Chase Appoints Marianne Lake to Head Overseas Consumer Banking
Personnel // June 03, 2025

JPMorgan Chase has given Marianne Lake, the head of its consumer and community banking division, the additional responsibility of overseeing its overseas consumer banking arm and strategic growth office. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Goldman Sachs Considering Expanding Retail Bank Into Ireland and Germany
Banking // May 13, 2025

Goldman Sachs Group is reportedly considering expanding its retail bank, Marcus, to Ireland and Germany. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

HSBC Reportedly Weighing Sale of Australian Retail Banking Unit
Banking // January 20, 2025

HSBC is reportedly considering a sale of its Australian consumer banking operation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Regions Bank Taps Axway to Provide Open Banking Services
Banking // January 06, 2025

Regions Bank says it has launched a partnership with data integration firm Axway. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Interviews & Exclusives
CFPB’s Overdraft Rule May Move Banks to Cut Services and a ‘Credit Lifeline’ for Consumers

December 12, 2024
The new (and reportedly final) rule on overdraft fees may have consumer groups — and consumers — cheering. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you […]

Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank

September 13, 2023
In the retail banking industry, convenience and trust are two pivotal elements that significantly influence customer satisfaction and the acquisition of new customers. Get the Full Story Complete the form...

The Bank App Feature 54.1 Percent Of Consumers Agree They Want

January 21, 2020
Though many banks may be betting big on advanced technology to help them in the fight against financial fraud, their customers would feel more secure if they were given more...

Top News in Payments: Citigroup Names New Retail Banking Leader; NY Lawmakers Push For Public...

January 08, 2020
In today’s top news, CitiGroup named David Chubak to head its retail banking division, lawmakers in New York proposed a public eBanking system similar to Venmo and Goldman Sachs created...

Quick Reads
Bank of America Says ‘Resilient’ Consumers Help Boost Revenue

July 16, 2025
Healthy consumer spending helped buoy Bank of America’s revenues in the second quarter. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

JPMorgan Chase Appoints Marianne Lake to Head Overseas Consumer Banking

June 03, 2025
JPMorgan Chase has given Marianne Lake, the head of its consumer and community banking division, the additional responsibility of overseeing its overseas consumer banking arm and strategic growth office. Get the Full...

Goldman Sachs Considering Expanding Retail Bank Into Ireland and Germany

May 13, 2025
Goldman Sachs Group is reportedly considering expanding its retail bank, Marcus, to Ireland and Germany. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

HSBC Reportedly Weighing Sale of Australian Retail Banking Unit

January 20, 2025
HSBC is reportedly considering a sale of its Australian consumer banking operation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...