Consumer Banking news and trends

As Consumer Banking Retreats, Goldman Eyes Deeper Dive Into Corporate Markets
Earnings // October 15, 2024

As is always the case when Wall Street heavy hitters weigh in with earnings, the markets and financial trade publications parse the data and management commentary for insight on investment banking. For Goldman Sachs, the latest earnings report on Tuesday (Oct. 15) offered variations on...

Fig Financial Launches Personal Loan Service in Canada
Loans // July 09, 2024

Toronto-based lender Fig Financial says its personal loan service is now open to all Canadians. “We are providing a true alternative to banks for every Canadian who needs better lending options. And we are doing what the banks won’t: making this experience entirely online,” Francois...

Goldman Plans to Double Down on Loans to Super-Rich Clients
Banking // June 13, 2024

Goldman Sachs reportedly wants to double its lending to its most affluent customers. This plan would play out over the next five years for clients with account sizes of more than $10 million, the bank’s private banking chief told Reuters Thursday (June 13). The goal is to...

Report: Goldman Could Hand off GM Card to Barclays
Banking // April 30, 2024

Goldman Sachs is reportedly closer to exiting its General Motors credit card business. The banking giant is in discussions with Barclays to transfer the issuance of the cards, the latest in its long-term project to move away from consumer lending, the Wall Street Journal (WSJ)...

Interviews & Exclusives
Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank

September 13, 2023
In the retail banking industry, convenience and trust are two pivotal elements that significantly influence customer satisfaction and the acquisition of new customers. In the report “Credit Union Membership and Credit Profiles,” PYMNTS leverages insights gathered from a survey of over 4,000 U.S. consumers and 100 credit union (CU) executives to examine consumers’ interest in […]

The Bank App Feature 54.1 Percent Of Consumers Agree They Want

January 21, 2020
Though many banks may be betting big on advanced technology to help them in the fight against financial fraud, their customers would feel more secure if they were given more...

Top News in Payments: Citigroup Names New Retail Banking Leader; NY Lawmakers Push For Public...

January 08, 2020
In today’s top news, CitiGroup named David Chubak to head its retail banking division, lawmakers in New York proposed a public eBanking system similar to Venmo and Goldman Sachs created...

Why ‘Mobile-First’ Must Mean ‘Trust-Always’

February 26, 2019
Trust is inherent in banking, and has been since the beginning, when people decided to store coins and bills in vaults. Entersekt SVP of North America Sherif Samy explains why pairing...

Quick Reads
Santander Positions New Digital Platform as First Step in US Expansion

October 21, 2024
Santander’s digital banking platform, Openbank, is now officially live in the United States. According to a Monday (Oct. 21) press release, the launch marks a significant expansion of Santander’s U.S. consumer banking operations beyond the Northeast, enabling the bank to serve customers nationwide. Openbank features an onboarding process that can be completed in as little […]

Fig Financial Launches Personal Loan Service in Canada

July 09, 2024
Toronto-based lender Fig Financial says its personal loan service is now open to all Canadians. “We are providing a true alternative to banks for every Canadian who needs better lending...

Goldman Plans to Double Down on Loans to Super-Rich Clients

June 13, 2024
Goldman Sachs reportedly wants to double its lending to its most affluent customers. This plan would play out over the next five years for clients with account sizes of more than $10...

Report: Goldman Could Hand off GM Card to Barclays

April 30, 2024
Goldman Sachs is reportedly closer to exiting its General Motors credit card business. The banking giant is in discussions with Barclays to transfer the issuance of the cards, the latest...