Consumer Behavior news and trends

Fake Sellers Trap Shoppers Racing for Holiday Deals

November 28, 2025
Rising Prices Leave a Third of Consumers Saving Less
Consumer Finance // October 24, 2025

Americans are sorting themselves into distinct budgeting tribes, and not all are thriving. The latest PYMNTS Intelligence Paycheck to Paycheck 2025 report finds that while more consumers say they want to be saving more next year, the reality is that optimism often outpaces behavior. Get the Full...

Walmart and Amazon Chase Agentic AI, Robotic Warehouses and Customer Loyalty
Retail // June 06, 2025

Retailers like Amazon and Walmart don’t just battle for consumer spend in brick-and-mortar or online. They battle everywhere, all the time. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Dollar General Tests Same-Day Delivery to Compete With Walmart
Delivery // December 05, 2024

Amid ongoing economic pressures, Dollar General is refining its approach to better serve its financially constrained customers, CEO Todd Vasos said Thursday (Dec. 5) during the company’s third-quarter earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

How GenAI is Reshaping eCommerce and Consumer Trust
artificial intelligence // July 05, 2024

In the bustling digital marketplace of 2024, a new currency is emerging: content. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Interviews & Exclusives
Rising Prices Leave a Third of Consumers Saving Less

October 24, 2025
Americans are sorting themselves into distinct budgeting tribes, and not all are thriving. The latest PYMNTS Intelligence Paycheck to Paycheck 2025 report finds that while more consumers say they want to be saving more next year, the reality is that optimism often outpaces behavior. Get the Full Story Complete the form to unlock this article and enjoy […]

Walmart and Amazon Chase Agentic AI, Robotic Warehouses and Customer Loyalty

June 06, 2025
Retailers like Amazon and Walmart don’t just battle for consumer spend in brick-and-mortar or online. They battle everywhere, all the time. Get the Full Story Complete the form to unlock...

Consumers Temper Their Spending Plans Despite Slowing Inflation

January 08, 2024
Consumers expect the punishing pace of inflation to decline in the months and years ahead. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Nearly 40% of Credit Unions Say No to Installment Loans

December 11, 2023
Traditionally, consumers have relied on their primary financial institutions (FIs), such as banks or credit unions (CUs), for credit products like credit cards, mortgages, auto loans and personal loans. However,...

Quick Reads
Socure Launches Tool and Financial Consortium to Fight First-Party Fraud

October 23, 2023
Socure has launched its first-party fraud solution, Sigma First-Party Fraud, along with the First-Party Fraud Consortium (FPFC). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Significant Drop in Apparel Prices Provides Relief from Inflation

October 12, 2023
Prices for apparel and household items saw notable declines in September, even as the Consumer Price Index for All Urban Consumers (CPI-U) rose 0.4%.  Get the Full Story Complete the...

Apple iPhone Remains Teens’ Preferred Mobile Device

October 10, 2023
The Apple iPhone is reportedly on track to remain the mobile device of choice of nearly nine in 10 teens.  Get the Full Story Complete the form to unlock this...

Nearly 3 in 4 Shoppers Rely on Installment Plans to Control Holiday Spending

October 10, 2023
Accounting for nearly 20% of annual retail sales, the holiday season, which spans November and December, is a critical period for both merchants and consumers.  Get the Full Story Complete...