The companies collecting Americans’ student loans, auto loans and medical payments have some work to do. That’s according to a report issued Tuesday (July 2) by the Consumer Financial Protection Bureau (CFPB), which found numerous failures in student and auto loan servicing, deceptive and abusive debt collection practices, and...
The Consumer Financial Protection Bureau (CFPB) is warning businesses against hiding “unlawful or unenforceable terms” in contracts’ fine print. “Companies use this fine print tactic to try to trick consumers into believing they have given up certain legal rights or protections,” the bureau said in...
The Consumer Financial Protection Bureau (CFPB) ruled Wednesday (May 22) that buy now, pay later (BNPL) vendors are credit card providers and must provide some key legal protections and rights delivered by conventional credit cards. That includes, for example, the consumer’s right to dispute charges...
This week, an official with the Financial Conduct Authority (FCA), an agency tasked with overseeing firms and markets in the U.K., compared her job to that of a juggler. “Juggling is, at least metaphorically, a skill we regulators have to master,” said Sarah Pritchard, executive...
January 17, 2024
Labels are popular on Capitol Hill. And this week the labels are flying fast and furiously, aimed at big banks and credit unions. The Consumer Financial Protection Bureau (CFPB) put forth a proposal Wednesday (Jan. 17) that would limit overdraft fees — in many cases, drastically so. In the release detailing the proposal, the CFPB […]
September 16, 2021
Nothing is as certain as death and taxes, they say. And when it comes to payments and credit innovations experiencing explosive growth, particularly buy now, pay later (BNPL) — perhaps...
August 25, 2021
As COVID-19 ebbs and flows and a sustainable re-opening for business and leisure remains shrouded in uncertainty, at least one thing has become clear; people everywhere are itching to pack...
December 02, 2019
Every merchant is looking for an edge – a way not only to make more money, but also to hit on fresh methods for building customer loyalty and trust. As...
July 02, 2024
The companies collecting Americans’ student loans, auto loans and medical payments have some work to do. That’s according to a report issued Tuesday (July 2) by the Consumer Financial Protection Bureau (CFPB), which found numerous failures in student and auto loan servicing, deceptive and abusive debt collection practices, and complaints centered on credit cards offered by dental and medical […]
June 04, 2024
The Consumer Financial Protection Bureau (CFPB) is warning businesses against hiding “unlawful or unenforceable terms” in contracts’ fine print. “Companies use this fine print tactic to try to trick consumers...
May 22, 2024
The Consumer Financial Protection Bureau (CFPB) ruled Wednesday (May 22) that buy now, pay later (BNPL) vendors are credit card providers and must provide some key legal protections and rights...
April 11, 2024
Consumer protection officials for the United States and the European Commission have met to discuss three shared priorities: buy now, pay later (BNPL), digital payments and artificial intelligence (AI). The...