Most consumers shop with brands and merchants where they are members of a loyalty or rewards program. Moreover, 4 in 10 consumers prefer cards with personalized rewards as these programs provide economic incentives to increase customer loyalty. One-third say they would switch to shopping with...
Retail behemoths Amazon and Walmart have become the two fiercest competitors for consumers’ retail spending. While the proliferation of mobile devices, apps and payment technologies makes online shopping ever more efficient, physical shopping seems increasingly friction-filled. As consumers seek more convenience, shopping has become a...
Medical groups and hospitals are struggling as third-party payers squeeze reimbursements. Medicare has been increasing the number of denials of reimbursement. Self-insured corporations are looking to cut expenses, and healthcare is an easy target. While healthcare is a profession, even a calling, it is fundamentally...
It was a far more upbeat tone in an earnings report than has been heard in some time out of the nation’s largest mall owner, Simon Property Group, as shoppers have reportedly started to return to physical retail. “Between being cooped up, between being...
September 15, 2023
Most consumers shop with brands and merchants where they are members of a loyalty or rewards program. Moreover, 4 in 10 consumers prefer cards with personalized rewards as these programs provide economic incentives to increase customer loyalty. One-third say they would switch to shopping with merchants that offer card-linked offers. However, merchants and card issuers […]
October 28, 2022
Retail behemoths Amazon and Walmart have become the two fiercest competitors for consumers’ retail spending. While the proliferation of mobile devices, apps and payment technologies makes online shopping ever more...