Fast, effortless, convenient shopping. The less thinking, the better. That is what our research shows U.S. shoppers really want. U.S. consumers have gotten used to being able to order anything online to be delivered or picked up if they choose. Even when they shop in...
Buy now, pay later (BNPL) has taken the retail world by storm, thanks in large part to its impressive array of benefits for merchants and enhanced customer experiences. PYMNTS research found that in 2021, 13.5% of consumers used BNPL services within the prior year, and another 44.7% know that...
General Electric (GE) is the one of the world’s oldest and largest industrial manufacturers with roots that can be traced back to the late 1800s and Thomas Edison’s lab. The 142-year-old company touches nearly every aspect of today’s economy, from healthcare and aviation to energy...
At the start of this year, online commerce trends were following a similar trajectory to 2019: eCommerce sales were steadily growing, but they were still a fraction of those at brick-and-mortar stores. Then came the COVID-19 pandemic, triggering a massive shift online as stores closed...
July 10, 2023
Tapping or clicking the hashtag #TikTokMadeMeBuyIt will bring users to pages upon pages of videos in which TikTokers show off viral purchases they first discovered on the platform: iced coffee slushy cups, hair gem stampers, live pet axolotls, levitating bulb lamps and beyond. The hashtag has generated 58.5 billion views on social media as of […]
October 21, 2020
At the start of this year, online commerce trends were following a similar trajectory to 2019: eCommerce sales were steadily growing, but they were still a fraction of those at...
November 07, 2019
One of the themes of the coming decade — we’ve sprung for a top-shelf crystal ball here at PYMNTS, so we can state such things — is getting more value...
January 29, 2019
The family trip to Disney World, the honeymoon to Hawaii, the 25-year anniversary spent in Paris — the big trips people take aren’t just vacations or chances to see something...
May 02, 2018
A new study has found that PayPal checkout converts at 88.7 percent – 82 percent higher than a checkout without PayPal, including other digital wallets and cards. The comScore study compared online conversion rates for PayPal and other payment methods based on the checkout options available for 20 merchants across industries. “Conversion is measured starting […]
October 19, 2016
ContentSquare, an experience optimization platform for online and mobile businesses, announced Tuesday (Oct. 18) the completion of $20 million in Series B funding. The capital investment by Highland Europe will...
August 09, 2016
Global payments tech firm BlueSnap said Monday (Aug. 8) that Visa Checkout is available through the enterprise’s Powered Buy Platform. That integration, the company said in a statement, lets merchants...
June 29, 2015
Amazon likes to remain tight-lipped on financial specifics when it comes to how well programs like Amazon Prime are performing. We know that, on average, Prime members spend more on...