Credentials Vault news and trends

Consumers’ Trust in PayPal and Amazon to Store Credentials Grows, Putting Banks on Notice
Security & Fraud // February 16, 2023

Consumers’ faith in their primary banks’ ability to store sensitive information safely may be slipping. Trust and security have long been key loyalty drivers for traditional financial institutions (FIs) and may be partially behind why Americans are hesitant to break up with big banks. By...

Online Marketplaces or Banks? Consumers Torn on Trusted Keeper of Secure Payments Credentials
Consumer Payments // February 15, 2023

In recent years, friction in the payments process has remained despite attempts to make payments as seamless as possible. Most consumers would rather not reenter payment card information each time they make an online purchase or when they replace a lost or stolen card. Credentials...

77% of Consumers See Data Security as Important Facet of Payment Vaults
Commerce Connected // January 23, 2023

As many of us live so much of our daily lives online, data security remains top of mind. Eighty percent of consumers have saved their payment details online, whether on merchants’ websites or apps, indicating a willingness to get what we need and have as...

Study Finds Growing Consumer Interest in Payment Vaults to Ease Online Checkout
Consumer Payments // January 06, 2023

The ability to use previously stored credentials to make seamless payments has changed modern commerce: Our research found that 80% of consumers have saved their payment information via merchant websites, apps or digital wallets. Shoppers want a frictionless checkout experience, and most of them trust...

Interviews & Exclusives
Nearly 40% of Consumers Want Payments and Credentials Vault

November 08, 2023
In today’s modern commerce landscape, convenience-driven shoppers increasingly desire a frictionless checkout experience and are embracing the ability to use stored credentials for seamless payments. In “Payments And Credentials Vaults: Gauging Consumer Interest,” PYMNTS Intelligence drew on a survey of more than 2,000 consumers to examine how consumer preferences for stored payment credentials management have […]

77% of Consumers See Data Security as Important Facet of Payment Vaults

January 23, 2023
As many of us live so much of our daily lives online, data security remains top of mind. Eighty percent of consumers have saved their payment details online, whether on...

Study Finds Growing Consumer Interest in Payment Vaults to Ease Online Checkout

January 06, 2023
The ability to use previously stored credentials to make seamless payments has changed modern commerce: Our research found that 80% of consumers have saved their payment information via merchant websites,...