Consumers’ faith in their primary banks’ ability to store sensitive information safely may be slipping. Trust and security have long been key loyalty drivers for traditional financial institutions (FIs) and may be partially behind why Americans are hesitant to break up with big banks. By...
In recent years, friction in the payments process has remained despite attempts to make payments as seamless as possible. Most consumers would rather not reenter payment card information each time they make an online purchase or when they replace a lost or stolen card. Credentials...
As many of us live so much of our daily lives online, data security remains top of mind. Eighty percent of consumers have saved their payment details online, whether on merchants’ websites or apps, indicating a willingness to get what we need and have as...
The ability to use previously stored credentials to make seamless payments has changed modern commerce: Our research found that 80% of consumers have saved their payment information via merchant websites, apps or digital wallets. Shoppers want a frictionless checkout experience, and most of them trust...
November 08, 2023
In today’s modern commerce landscape, convenience-driven shoppers increasingly desire a frictionless checkout experience and are embracing the ability to use stored credentials for seamless payments. In “Payments And Credentials Vaults: Gauging Consumer Interest,” PYMNTS Intelligence drew on a survey of more than 2,000 consumers to examine how consumer preferences for stored payment credentials management have […]
January 23, 2023
As many of us live so much of our daily lives online, data security remains top of mind. Eighty percent of consumers have saved their payment details online, whether on...
January 06, 2023
The ability to use previously stored credentials to make seamless payments has changed modern commerce: Our research found that 80% of consumers have saved their payment information via merchant websites,...