In the highly competitive online eyeglasses sector, the ability to predict the experiences consumers want can make all the difference. Whether that comes from surfacing the right products with the help of digital tools, targeting the right promo to be competitive on price, or striking...
Freshworks, the enterprise software-as-a-service (SaaS) company, has rolled out Freshworks CRM for eCommerce, a customer relationship management service to let employees engage their buyers more directly, a press release said. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
The pandemic has reshaped how we interact with merchants — and what we expect, as customers, from those increasingly digital interactions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
The digital shift is definitely on. But when it comes to the digital customer experience, retailers are playing catch-up. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
November 15, 2022
In the highly competitive online eyeglasses sector, the ability to predict the experiences consumers want can make all the difference. Whether that comes from surfacing the right products with the help of digital tools, targeting the right promo to be competitive on price, or striking the right balance between self-service and personal service, the challenge […]
September 17, 2020
The pandemic has reshaped how we interact with merchants — and what we expect, as customers, from those increasingly digital interactions. Get the Full Story Complete the form to unlock...
September 07, 2023
Customer experience management platform Sprinklr has integrated its artificial intelligence (AI) platform with Google Cloud’s Vertex AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]
April 26, 2022
Freshworks, the enterprise software-as-a-service (SaaS) company, has rolled out Freshworks CRM for eCommerce, a customer relationship management service to let employees engage their buyers more directly, a press release said....
