Delta Air Lines is reportedly facing a half-billion dollar hit after last week’s IT outage. The air carrier on Wednesday (July 24) was still recovering from last week’s incident, in which a software glitch at cybersecurity firm CrowdStrike brought down millions of computers running Microsoft Windows. According to Bloomberg News,...
Delta Air Lines’ handling of a recent mass IT outage is the target of a federal investigation. The investigation is to “ensure the airline is following the law and taking care of its passengers during continued widespread disruptions,” Department of Transportation (DOT) Secretary Pete Buttigieg...
Airlines are reportedly suing the U.S. Transportation Department (DOT) over new fee rules. The suit was filed in federal court last week by industry group Airlines for America, Reuters reported Monday (May 13). Joining in the suit were American Airlines, Delta Air Lines, United Airlines, JetBlue Airways, Hawaiian Airlines and Alaska Airlines. The legal action followed the...
Air travel is a complicated business — and those complications can get passed down to travelers. From extended delays when waiting for refunds after abrupt flight cancellations, to spending hours and even days haggling with airline customer service staff, U.S. consumer frustrations with the airline...
September 05, 2024
The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from practices that are potentially unfair, deceptive or anticompetitive. Transportation Secretary Pete Buttigieg sent letters to American Airlines, Delta Air Lines, Southwest Airlines and United Airlines ordering them to provide information about their rewards programs, practices and policies, […]
July 24, 2024
Delta Air Lines is reportedly facing a half-billion dollar hit after last week’s IT outage. The air carrier on Wednesday (July 24) was still recovering from last week’s incident, in which...
July 23, 2024
Delta Air Lines’ handling of a recent mass IT outage is the target of a federal investigation. The investigation is to “ensure the airline is following the law and taking...
May 13, 2024
Airlines are reportedly suing the U.S. Transportation Department (DOT) over new fee rules. The suit was filed in federal court last week by industry group Airlines for America, Reuters reported Monday (May 13). Joining in...
