Digital Divide news and trends

FCC Offers Broadband Subsidies to Narrow ‘Digital Divide’
Connected Economy // August 06, 2023

The Federal Communications Commission (FCC) says it wants to make broadband service more affordable. To that end, the commission last week announced plans to offer $75-per-month subsidies for lower-income households in some “high-cost” parts of the U.S. The plan, announced last week, is being run...

High-Income Consumers 78% More Likely to Work Remotely Than Low-Income Consumers
Connected Economy // March 16, 2023

How consumers at different income levels behave around and interact with the connected economy diverges considerably, as new PYMNTS data shows. For example, the study “The ConnectedEconomy™ Monthly Report: Digitally Divided – Work, Health and the Income Gap,” based on surveys of over 2,700 U.S....

40% of First-Time Diners Try Independent Full-Service Restaurants
Consumer Insights // December 29, 2022

When trying out new eateries, consumers flock to independent full-service restaurants (FSRs). For the November edition of PYMNTS’ Restaurant Digital Divide study, “The 2022 Restaurant Digital Divide: Turning First-Time Diners Into Loyal Customers,” we surveyed 2,256 United States consumers in October about their habits around...

Restaurant Industry Cuts Hours, and Consumers Take Note
Restaurant innovation // December 28, 2022

While diners are aware of price increases, they’ve also noticed reduced hours in the restaurant industry. By the Numbers This, according to the latest edition of PYMNTS’ Digital Divide study, “The 2022 Restaurant Digital Divide: Restaurant Customers React to Rising Costs, Declining Service,” which surveyed...

Interviews & Exclusives
High-Income Consumers 78% More Likely to Work Remotely Than Low-Income Consumers

March 16, 2023
How consumers at different income levels behave around and interact with the connected economy diverges considerably, as new PYMNTS data shows. For example, the study “The ConnectedEconomy™ Monthly Report: Digitally Divided – Work, Health and the Income Gap,” based on surveys of over 2,700 U.S. consumers, found that divide is prevalent in the remote work […]

40% of First-Time Diners Try Independent Full-Service Restaurants

December 29, 2022
When trying out new eateries, consumers flock to independent full-service restaurants (FSRs). For the November edition of PYMNTS’ Restaurant Digital Divide study, “The 2022 Restaurant Digital Divide: Turning First-Time Diners...

Quick Reads
Amazon Launches First Prototypes for Global Satellite Internet Network

October 06, 2023
Amazon launched the first prototypes for its Project Kuiper satellite internet system Friday (Oct. 6), moving forward in its plan to create a global satellite internet network. “The launch today started a new phase of our Protoflight mission, and there’s a long way to go, but it’s an exciting milestone all the same,” Rajeev Badyal, vice president of technology […]

FCC Offers Broadband Subsidies to Narrow ‘Digital Divide’

August 06, 2023
The Federal Communications Commission (FCC) says it wants to make broadband service more affordable. To that end, the commission last week announced plans to offer $75-per-month subsidies for lower-income households...

Culinary Complements: 82% of Restaurant Subscribers Use Loyalty Programs 

March 03, 2022
The most steadfast and engaged restaurant customers are those who have subscriptions to dine at a particular eatery, franchise or group. When a loyalty program is also offered, subscribers enroll...