With many consumers accustomed to the convenience of eCommerce, a significant portion of retail shoppers are engaging exclusively via digital channels, PYMNTS Intelligence finds. By the Numbers The report “Consumer Interest in an Everyday App,” a PYMNTS Intelligence and PayPal collaboration, draws from a survey of more...
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave” drew from a survey of nearly 2,700 U.S. consumers to understand...
As the process of making large-ticket purchases becomes increasingly digital across industries, Mitsubishi Motors has announced a new digital retail program. Mitsubishi Motors North America, Inc. (MMNA) on Monday (Feb. 5) announced the launch of its new online solution, ClickShop 2.0, to link the process...
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours and proven to be a high-margin channel, contributing to improved profitability. According to analyst Peter Saleh from BTIG, Shake Shack...
March 07, 2024
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave” drew from a survey of nearly 2,700 U.S. consumers to understand how they are making their digital purchases, among other matters. […]
June 09, 2023
When it comes to the share of online retail spend, there’s only one champion. Per the retailers’ recent earnings, Amazon far outpaces Walmart in eCommerce sales. PYMNTS’ proprietary research, created...
February 10, 2022
Looking at Amazon’s most recent earnings, you’d likely be impressed and not too concerned about a slowing in sales. Those results reflect healthy business throughout the pandemic for thousands of...
February 08, 2022
The flood of retail returns happening now is partly a tale of imagery gone wrong — and one that online merchants need to address to optimize satisfaction and minimize chargebacks....
June 25, 2024
Target is seeking a new head of marketing amid a spate of leadership changes. The retail giant’s current chief marketing officer, Lisa Roath, has been named Target’s new chief merchandising officer for food, essentials and beauty, scheduled to take on that role early next year, the company announced Tuesday (June 25). She will remain as […]
November 06, 2023
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours and proven to be a...
October 27, 2022
Retail sales of both new and used vehicles remain below historical levels due to inventory constraints, executives of automotive retailer AutoNation reported Thursday (Oct. 27) during the company’s quarterly earnings...
September 28, 2022
The Lego Group reported strong sales in the first half of the year and announced several initiatives — many of them digital — that aim to build upon that success....
