Digital Shopping news and trends

Target Turns to AI to Spruce Up Holiday Shopping
artificial intelligence // November 12, 2025

Target is introducing new technology features to help customers shop for the holidays. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Walmart Launches AI-First Shopping Experience: Checkout Within ChatGPT
Partnerships // October 14, 2025

Walmart announced on Tuesday (Oct. 14) that it has partnered with OpenAI to create AI-first shopping experiences, allowing customers and Sam’s Club members to complete purchases directly within ChatGPT using Instant Checkout. Get the Full Story Complete the form to unlock this article and enjoy...

Gen Z Isn’t Different. They’re Digital by Default.
Consumer Insights // August 06, 2025

By the 1920s, cars and telephones had changed how people connected. Young adults could travel on their own and make plans without meeting in person. It felt revolutionary to their parents, but they were still doing what people had always done. They met friends, went...

Mobile Window Shopping Becomes A Retail Revenue Engine
Mobile Commerce // August 05, 2025

Want to know what’s really powering the mobile shopping boom? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Interviews & Exclusives
The SKU Series Highlights How Retailers Use Data and AI to Drive Sales

November 28, 2025
Walk into a CVS pharmacy. Scroll a live auction on Whatnot. Book a salon visit through Ulta Beauty. Comparison shop a sectional on Furniture.com or step into Robert Talbott’s resurrected Madison Avenue flagship. In each case you’re seeing the same story play out in very different ways. It’s retail being rebuilt in real time around […]

High-Income Americans Go Bargain Hunting and Shake Up Retail’s Royalty

June 05, 2025
The big trade down is on. Dollar General, long synonymous with serving America’s most budget-conscious consumers, is seeing a marked shift in its customer base. On its first-quarter 2025 earnings...

Sand, Soccer and Smartphones: Why Brazil Leads the Mobile Shopping Revolution

April 21, 2025
Sandy beaches and soccer aren’t Brazil’s only calling cards. The South American nation is far ahead of some more developed countries in mobile commerce, with shoppers routinely pulling out their...

Study Finds Tech-Powered Shopping Tools Drive New Demand for Rewards

February 26, 2025
In the U.S., mobile phones have become an essential tool for shopping, forever changing how consumers engage with retailers. Mobile-first shopping is no longer a trend, but an expected experience....

Quick Reads
Target Turns to AI to Spruce Up Holiday Shopping

November 12, 2025
Target is introducing new technology features to help customers shop for the holidays. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

Walmart Launches AI-First Shopping Experience: Checkout Within ChatGPT

October 14, 2025
Walmart announced on Tuesday (Oct. 14) that it has partnered with OpenAI to create AI-first shopping experiences, allowing customers and Sam’s Club members to complete purchases directly within ChatGPT using...

Instacart and PetSmart Partner on Same-Day Delivery Across US

May 02, 2023
Instacart is now providing same-day delivery from 1,500 PetSmart stores in the United States. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Post-Purchase Platform Narvar Launches Home Pickup

March 07, 2022
Post-purchase platform Narvar has launched Home Pickup, a “carrier agnostic” return service that lets shoppers schedule a courier to pickup return packages from their homes. Get the Full Story Complete...