Digital Shopping news and trends

40% of Global Consumers Now Fit the Click-and-Mortar™ Shopper Profile
Retail // March 22, 2024

The days of consumers mentally segregating in-store shopping from its online counterpart are over.  Nowadays, as PYMNTS Intelligence’s “2024 Global Digital Shopping Index: The Rise of the Click-and-Mortar™ Shopper and What It Means for Merchants” report makes clear, consumers worldwide simply think in terms of “shopping.”...

Amazon vs Walmart: Who Will Bag the Victory in the Grocery Aisle? 
Retail // November 10, 2023

Walmart, best known for offering products at wallet-friendly prices through its extensive network of physical stores, is setting records this month, driven by the success of its grocery offerings that continue to attract shoppers. Meanwhile, Amazon isn’t satisfied with its penetration of the grocery sector...

India Writes the Playbook for Mobile Payments Innovation
eCommerce // August 18, 2023

Payments innovation and digital-first shopping in India is a success story 15 years in the making. Its success can serve as a global playbook for creating an inclusive payments, commerce and financial services culture using mobile technology. The demonetization of cash began in 2016 and...

The Most Satisfied Shoppers Are Found in the UAE — How Other Countries Can Catch...
eCommerce // July 31, 2023

Consumers worldwide are increasingly using digital features to enhance their shopping journeys, but few markets have adopted digital as quickly as the United Arab Emirates. PYMNTS’ research finds that 94% of the UAE’s 3.1 million adult shoppers used at least one digital shopping feature during...

Interviews & Exclusives
Mexican Consumers Seek More Payments Choice and Product Details

June 03, 2024
Consumers around the world want to access specific digital features when shopping, whether they are perusing aisle 3 or clicking from their couch at home. PYMNTS Intelligence recently investigated this topic in our “2024 Global Digital Shopping Index,” a series of reports commissioned by Visa Acceptance Solutions that identify which features resonate in various corners […]

40% of Global Consumers Now Fit the Click-and-Mortar™ Shopper Profile

March 22, 2024
The days of consumers mentally segregating in-store shopping from its online counterpart are over.  Nowadays, as PYMNTS Intelligence’s “2024 Global Digital Shopping Index: The Rise of the Click-and-Mortar™ Shopper and...

Amazon vs Walmart: Who Will Bag the Victory in the Grocery Aisle? 

November 10, 2023
Walmart, best known for offering products at wallet-friendly prices through its extensive network of physical stores, is setting records this month, driven by the success of its grocery offerings that...

India Writes the Playbook for Mobile Payments Innovation

August 18, 2023
Payments innovation and digital-first shopping in India is a success story 15 years in the making. Its success can serve as a global playbook for creating an inclusive payments, commerce...

Quick Reads
Instacart and PetSmart Partner on Same-Day Delivery Across US

May 02, 2023
Instacart is now providing same-day delivery from 1,500 PetSmart stores in the United States. The expansion of this partnership into the U.S. follows the successful launch of the offering from 150 PetSmart stores in Canada, the companies said in a Tuesday (May 2) press release. “By expanding our Instacart partnership into the U.S., we are […]

Post-Purchase Platform Narvar Launches Home Pickup

March 07, 2022
Post-purchase platform Narvar has launched Home Pickup, a “carrier agnostic” return service that lets shoppers schedule a courier to pickup return packages from their homes. “More than 70 retailers, including...

For Large Restaurant Brands, 2021 Was Better Than Normal  

December 29, 2021
2021 was a good year for major restaurant chains, not only in contrast to the devastating year before, but also by pre-pandemic standards. The rapid innovation of the previous year,...

Goop Introduces Digital Shopping In Canada

August 02, 2019
Goop has announced that it is extending its physical goop MRKT Toronto pop-up to digital shoppers in the Canadian market. The digital shopping experience will be powered by Mastercard and...