Almost everyone has experienced a quick food run that turned into a 45-minute ordeal, but such delays are bad news for both quick-service restaurants (QSRs) and patrons. Long drive-through lines can overwhelm employees and frustrate customers, occasionally irritating the latter enough that they leave without...
Get ready for more digital drive-throughs in the world of quick-service restaurants (QSRs). That was one of the main messages on Tuesday (Oct. 22) in the Q3 2019 earnings report from Chipotle. The move stands as the latest evidence of the tech revolution taking place...
The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Some of the latest developments from the retail side of the ecosystem...
Back in the day fast food and other QSR operations were not exactly known as centers of cutting-edge technology. Now QSR operations are getting smart, so to speak, via artificial intelligence (AI) technology. The trend is still in its early days — as is the general...
July 09, 2020
Walgreens Boots Alliance, Inc. accelerated its investments in its important strategic priorities during the third quarter to prepare for growth in the future amid the pandemic. The health retailer said the effects of the coronavirus confirmed the roadmap that was already in place for digitalization measures, making “neighborhood health destinations,” restructuring its retail offering and […]
