Early Warning Services news and trends

Bank of America May Ask Courts to Resolve CFPB Zelle Investigation
Banking // October 30, 2024

Bank of America may ask a court to resolve the Consumer Financial Protection Bureau’s (CFPB) investigation of the bank’s processing of payments through the Zelle network. The bank said in a Tuesday (Oct. 29) filing with the Securities and Exchange Commission (SEC) that it has...

Early Warning: Zelle Transaction Volume Rose 27% in First Half
Payment Methods // October 17, 2024

The Zelle person-to-person (P2P) payments network continued growing in the first half of the year. The number of transactions sent via the network increased 27% year-over-year to reach 1.7 billion, while the value of those transactions rose 28% to $481 billion, the network operator of...

Sephora Offers Paze Online Checkout to Loyalty Members
Payment Methods // August 28, 2024

Early Warning Services has made its Paze online checkout available to Sephora’s loyalty program members. The checkout option — offered by participating banks and credit unions — is now available to members of Sephora’s Beauty Insider Loyalty program, Early Warning Services (EWS) said in a...

Zelle Network Banks Begin Reimbursing Imposter Scam Victims
Banking // November 13, 2023

Banks that use payment app Zelle have reportedly started refunding customers victimized in imposter scams. According to a Monday (Nov. 13) report by Reuters, Zelle operator Early Warning Services (EWS) says the 2,100 firms on Zelle began in late June reimbursing customers tricked into sending money to crooks claiming to represent...

Interviews & Exclusives
Jump in Contactless Payments Opens Door for Digital Wallets

August 30, 2023
John (JP) Park, senior product manager of go to market strategy at Bank of America Merchant Services, told PYMNTS in an interview that the rise of contactless payments has been years in the making. Midway through the last decade, with the launch of mobile wallets, “that started shifting the paradigm and the acceptance of contactless payments,” […]

New Debit Rules Pose Security Hoops for Banks — and Enterprises They Serve

March 10, 2022
“Payments fraud isn’t localized to just one industry or one business — it’s widespread and pervasive. The fraudsters are only getting more creative,” Paramita Bhattacharjee, VP and product line leader...

Treasury Banking’s New To-Do List: Fraud Prevention, Digital Privacy and Zero Friction

October 29, 2021
The evolution of the payments ecosystem has forced the modernization of treasury functions, as firms rapidly adopt digital ways of managing the data and funds that flow in and out...

Digital Payments Seek Life Beyond Sending Money To Friends

July 06, 2021
When most people think of digital payments, their minds still jump to use cases like splitting the dinner check, paying the babysitter or sending their college students a few extra...

Quick Reads
Zelle Reportedly Steering Users to Banking Apps

October 31, 2024
Zelle reportedly wants users to use its platform via banking apps instead of its own. An executive for the peer-to-peer payments provider told Reuters on Thursday (Oct. 31) that while more than 2,200 banks and credit unions are part of its network, just 2% of Zelle transactions happen on its mobile app. With that in […]

Bank of America May Ask Courts to Resolve CFPB Zelle Investigation

October 30, 2024
Bank of America may ask a court to resolve the Consumer Financial Protection Bureau’s (CFPB) investigation of the bank’s processing of payments through the Zelle network. The bank said in...

Early Warning: Zelle Transaction Volume Rose 27% in First Half

October 17, 2024
The Zelle person-to-person (P2P) payments network continued growing in the first half of the year. The number of transactions sent via the network increased 27% year-over-year to reach 1.7 billion,...

Sephora Offers Paze Online Checkout to Loyalty Members

August 28, 2024
Early Warning Services has made its Paze online checkout available to Sephora’s loyalty program members. The checkout option — offered by participating banks and credit unions — is now available...