False Reviews news and trends

How TripAdvisor Put The Kibosh On 1M Fake Reviews With Machine Learning
Fraud Prevention // December 23, 2019

Reviews are a critical part of the online travel economy, with online shoppers poring over feedback to decide which companies to patronize. But false reviews can devastate a business's reputation and bottom line if left unchecked. In the latest Fraud Decisioning Playbook, James Kay, TripAdvisor’s...

How TripAdvisor Sends Review Fraudsters Packing
Fraud Prevention // December 20, 2019

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Quick Reads
FTC Sends Refunds in Case Alleging Concealment of Negative Reviews

January 28, 2025
The Federal Trade Commission (FTC) is sending nearly $2.4 million to customers of fast-fashion retailer Fashion Nova, which the agency alleged prevented negative reviews from being posted on the company’s website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]