Technology may be changing, but the level of service consumers want from businesses is not. With a growing number of consumers around the globe now participating in the sharing economy, customer service and personalization are becoming crucial to connect with consumers. While many of these...
With the successful launch of Rent the Runway in 2009, there have been many variations of fashion-on-demand rental services. Le Tote and Stitch Fix send subscription boxes, Tulerie offers rental clothes for those looking for something more exotic and Gwynnie Bee focuses on workwear. And...
