Featured Insights/page/5 news and trends

32% Increased Spending After Using a Credit Card App
Consumer Finance // April 24, 2026

A credit card’s place in a consumer’s wallet is now shaped as much by its app as by its rate, perks or brand, a shift that looks especially strong among younger cardholders and points to a more digital future for issuers. Get the Full Story...

New Data Shows AI Anxiety Moving From the Front Office to the Front Lines
Consumer Insights // April 24, 2026

“The Resilience Deficit: Labor Workers in an Automated Economy,” the April 2026 edition of the “Wage to Wallet Index,” is a collaboration between PYMNTS Intelligence, WorkWhile and Ingo Payments. It examines how artificial intelligence and automation are reshaping the economic and job outlooks for lower-income...

Merchants See a Bigger AI Prize if Consumers Trust the System
artificial intelligence // April 23, 2026

Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology. It demands trust. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Instant Payments Grow but the Real Barrier Is Human
Disbursements // April 20, 2026

“Instant Payments Are Winning. Why Are Some Consumers Still Saying No?”, a collaboration between PYMNTS Intelligence and Ingo Payments, looks at a simple but increasingly important issue in modern money movement: When consumers are offered the option to receive funds instantly, why do some still pass?...

Interviews & Exclusives
43% of Retailers Are Piloting AI Shopping Agents 

April 28, 2026
Agentic artificial intelligence’s first real test in commerce may come not as a flashy shopping tool, but as a trust exercise that could decide who leads the next phase of digital payments growth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]

32% Increased Spending After Using a Credit Card App

April 24, 2026
A credit card’s place in a consumer’s wallet is now shaped as much by its app as by its rate, perks or brand, a shift that looks especially strong among...

Merchants See a Bigger AI Prize if Consumers Trust the System

April 23, 2026
Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology. It demands trust. Get the...

71% of Billion-Dollar Firms Face Agent Identity Threats

April 17, 2026
Agent-driven identity threats are becoming a defining challenge for enterprises as they scale revenue and expand across markets, increasing fraud risk and customer friction. “Scale Amplification: How Revenue Amplifies Agent-Driven...