Forrester Consulting news and trends

B2B Buyers Want Consumer E-Commerce Experience
B2B Payments // November 13, 2014

B2B buyers want a B2C experience when it comes to navigating the e-commerce elements on their suppliers’ websites, Internet Retailer reported. The report from Internet Retailer took a look at research from Forrester Consulting and concluded that B2B buyers not only want that experience, but are increasingly expecting it as...