Gfk news and trends

Why Consumers Don’t View Banks As ‘Trusted Partners’

July 07, 2015
How Consumers Use Mobile While Shopping​
Mobile Commerce // February 24, 2015

Real-time price comparison has always been a common feature of online shopping, but more and more shoppers are using mobile phones for that same purpose in-store. According to a GfK survey of mobile phone users in 23 countries, 40 percent of respondents reported that they...

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Why Consumers Don’t View Banks As ‘Trusted Partners’

July 07, 2015
It’s in any bank’s interest for its customers to view it as a trusted partner, but it appears that goal is far from being met. According to a joint study from global research firm GfK and bank personalization technology company Personetics, only about one quarter (27 percent) of U.S. consumers view their financial institutions as […]

How Consumers Use Mobile While Shopping​

February 24, 2015
Real-time price comparison has always been a common feature of online shopping, but more and more shoppers are using mobile phones for that same purpose in-store. According to a GfK...