In the wake of disappointing Q3 results, Groupon has found itself in a cost-cutting plan, with interim CEO Dusan Senkypl disclosing a shift towards a top-line first model. Acknowledging challenges in progressing cost structure improvements, Senkypl expressed concerns about the ongoing business challenges. During the...
1-800-Flowers.com has had a year focused on expanding its brand – and building a gifting ecosystem designed to be consumers’ first (and hopefully last) destination when they are getting ready to gift. Flowers are a good start, though of course 1-800-Flowers does a lot more than...
The buzzword in retail today is personalization. The concept at its most basic level is nothing new or innovative, but retailers like to toss around the word as much as they do the term “customer experience.” After all, without personalization, what is customer experience? But...
November 23, 2023
Amid the festive cheer, the holiday season is also accompanied by economic uncertainties and inflationary pressures. Consequently, numerous consumers in the United States are gearing up to reduce their spending this year. However, they are not willing to skimp on gifts and are finding ways to make ends meet by trimming other seasonal expenses like […]
