Global Recurring Payments Tracker news and trends

Trint On Safeguarding The Customer Experience
Cross-border Payments // January 16, 2020

The speech-to-text API market is predicted to grow to $4.1 billion by 2024, so long as rampant fraud and rising churn don’t stand in its way. But how can providers work to keep their subscribers from straying? In the latest Global Recurring Payments Tracker, Kate...

Using Data To Fight Subscriber Churn
Cross-border Payments // January 14, 2020

The subscription business model is growing sharply across the globe, and for good reason. Companies can bank on its recurring revenue stream to more confidently plan expansion, for example, and manage cash flow. The subscription business is also contending with the twin challenges of fraud...

Deep Dive: Countering Involuntary Subscription Churn
Cross-border Payments // December 06, 2019

Subscribers expect frictionless payment experiences, whether they are accessing videos, music or software as a service (SaaS). Some subscribers may eventually choose to abandon their subscriptions voluntarily, but a significant share could be blocked from access due to logistical issues like expired credit cards or...

How Recurring Payments Support Customer Services
Cross-border Payments // December 05, 2019

Software-as-a-Service (SaaS) support platforms have more to worry about than solving customer service problems — they must manage the backlash when interrupted subscription payments shut customers out from getting the help they need. In the new Global Recurring Payments Tracker, Pablo Kenney, director of product...

Interviews & Exclusives
Using Data To Fight Subscriber Churn

January 14, 2020
The subscription business model is growing sharply across the globe, and for good reason. Companies can bank on its recurring revenue stream to more confidently plan expansion, for example, and manage cash flow. The subscription business is also contending with the twin challenges of fraud and subscriber churn, forcing companies to increasingly turn to high-tech […]

How SaaS Providers Get Emerging Markets To Subscribe

November 05, 2019
  Global subscription businesses looking for a fresh crop of customers are setting their sights on emerging markets. These economies are modernizing, and consumers are increasingly becoming connected, making them...

Trending: Why BlueJeans Pays Local On A Global Commerce Stage

September 16, 2019
Subscription providers would be the first to state that payments need to move seamlessly and continuously across borders. Consumers do not want to encounter any friction when it comes to...