Grocery Shopping news and trends

Nearly Half of Gen Z Installment Plan Users Leverage These for Groceries
Retail // March 03, 2024

Among consumers who pay in installments, PYMNTS Intelligence finds, young shoppers are disproportionately ready to use these options to pay for their groceries. By the Numbers The September 2023 report “Installment Plans Becoming a Key Part of Shopper’s Toolkit,” a PYMNTS Intelligence study done in...

Buoyant Grocery Spend Sharpens Online, Offline Battle Lines Between Walmart and Amazon
Retail // September 15, 2023

The latest official data from the United States government gives a nod to the fact that U.S. consumer spending on grocery products remains buoyant. The resilience will likely give new impetus for Amazon and Walmart to reinforce their efforts to capture more mindshare and wallet...

Consumers Purchase Groceries at Walmart, Saving Pricier Item Spend for Amazon
Retail // June 30, 2023

Walmart’s strength may lie in its numbers, as its purchase rate far beats its closest competition. In-person shopping beats online in how often consumers shop at the world’s largest two retailers, as consumers turn to Walmart for groceries and Amazon for less frequent but more...

7.2% of US Consumers Buy Groceries Online
Shopping // February 06, 2023

The pandemic disrupted the reign of brick-and-mortar grocery stores as the go-to channel for most grocery shoppers. PYMNTS’ latest consumer research reveals that, on average, just 44% of consumers primarily purchase common grocery items at a brick-and-mortar grocery store, a significant decrease of 29% from...

Interviews & Exclusives
Buoyant Grocery Spend Sharpens Online, Offline Battle Lines Between Walmart and Amazon

September 15, 2023
The latest official data from the United States government gives a nod to the fact that U.S. consumer spending on grocery products remains buoyant. The resilience will likely give new impetus for Amazon and Walmart to reinforce their efforts to capture more mindshare and wallet share as individuals and households look to stock up on […]

Consumers Purchase Groceries at Walmart, Saving Pricier Item Spend for Amazon

June 30, 2023
Walmart’s strength may lie in its numbers, as its purchase rate far beats its closest competition. In-person shopping beats online in how often consumers shop at the world’s largest two...

7.2% of US Consumers Buy Groceries Online

February 06, 2023
The pandemic disrupted the reign of brick-and-mortar grocery stores as the go-to channel for most grocery shoppers. PYMNTS’ latest consumer research reveals that, on average, just 44% of consumers primarily...

Can Smart Carts Make Grocery Stores Smarter?

January 22, 2019
The shopping cart has been a part of the grocery store checkout experience for nearly 152 years. It’s first use is attributed to a Midwest grocer, Humpty Dumpty. Its owner...

Quick Reads
Costco Slips Past Amazon In Annual Customer Satisfaction Survey

February 27, 2019
A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. The annual American Customer Satisfaction Index (ACSI) survey shows that, after taking the top spot in customer satisfaction in the eCommerce space since 2010, Amazon dropped 4 percent to an ACSI score of 82 (out of 100), while Costco scored an 83. […]

Whole Foods Ditches 365 Expansion

January 17, 2019
Whole Foods Market is giving up on its plan to expand its 365 stores. CEO John Mackey told employees that the company has opted to not open any additional Whole...

Instacart Raises $271M On $7.8B Valuation

November 15, 2018
Grocery delivery startup Instacart raised an extra $271 million in November, bringing its latest round of funding to $871 million. A source told Reuters that the additional funding comes from...

Instacart Debuts Grocery Pickup Nationwide

November 07, 2018
Instacart, the online groceries company, announced Wednesday (Nov. 7) the national expansion of Instacart Pickup, a new grocery click-and-collect service. In a press release, the company said Instacart Pickup provides...