Happy Returns news and trends

Retailers’ Online Shoppers Demand Easy Returns
eCommerce // April 01, 2024

When consumers choose which retailers to shop with online, the returns process is top of mind. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Return Fees Mean Lost Business for 1/3 of Companies
Retail // October 26, 2023

Online return fees appear to be both a blessing and a curse for retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

UPS Expands Reverse Logistics Footprint With Acquisition of Happy Returns
Retail // October 25, 2023

UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Innovation Helps Small Merchants Tackle eCommerce’s $212B Product Returns Problem
eCommerce // February 03, 2023

Product returns as we’ve known it is getting an overhaul as retailers and payment partners find new ways of offering good experiences without losing their shirts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Interviews & Exclusives
PayPal’s Reverse Logistics Unit Brings ‘Happy’ to the Dreary Returns Biz

March 28, 2022
As goes online sales growth, so grows the ocean of returns generated for any number of reasons, from fit to finances. The National Retail Federation (NRF) recently put a number on it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]

Quick Reads
Return Fees Mean Lost Business for 1/3 of Companies

October 26, 2023
Online return fees appear to be both a blessing and a curse for retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

UPS Expands Reverse Logistics Footprint With Acquisition of Happy Returns

October 25, 2023
UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. Get the Full Story Complete the form to unlock this...

Happy Returns Offers New Revenue Stream to Shopify Merchants

November 16, 2022
As retailers look to limit returns during the holiday shopping season, PayPal-owned Happy Returns has debuted a new returns-based revenue stream for Shopify merchants. Get the Full Story Complete the...

Report: 54% of Consumers Want to Return Online Purchases in Person

October 27, 2022
Consumers want to return products in person, even when they’ve purchased the items online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...