In an era where online and in-store shopping are becoming intertwined, Click-and-Mortar™ shopping is emerging. This hybrid shopping style reflects a growing consumer preference for integration between digital and physical retail experiences. A PYMNTS Intelligence report, “2024 Global Digital Shopping Index: The Rise of the...
As Vera Bradley transforms to meet consumers’ evolving omnichannel expectations, the brand is upgrading its stores to better fit how consumers want to shop. In an interview with PYMNTS following the accessories, fashion and home goods brand’s announcement of its refresh, CEO Jackie Ardrey shared...
The impact of the pandemic on consumers’ geographic distribution has continued, with shoppers increasingly residing outside of major urban areas, and this trend away from cities is decelerating retail’s digital shift. PYMNTS’ Q1 eBook, “The Implications of Uncertainty,” collects insights from 18 payments industry executives to...
Adopting Click-and-Mortar™ shopping allows consumers to leverage the best of both online and in-person features to maximize their buying experience. For instance, a shopper might use digital features like price matching and promo codes to get the best deal, finalize their purchase, and make an...
November 29, 2023
Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via retail subscriptions, but sizeable shares of other generations do as well. The more subscribers rely on their subscriptions, however, the more they demand from providers. Consumers who rely most heavily […]
June 30, 2023
Walmart’s strength may lie in its numbers, as its purchase rate far beats its closest competition. In-person shopping beats online in how often consumers shop at the world’s largest two...
February 16, 2023
Brick-and-mortar retailers in the United States and the United Kingdom faced stiff competition in 2022 as consumers continued to shop online for everything from essential groceries and health products to...
January 17, 2023
Cross-channel purchasing options may be a key loyalty approach for grocers seeking to capture this bridge generation. Why Is This Important? Capturing this demographic just as they’re gaining financial independence...
November 05, 2024
Target is getting a holiday makeover as retailers prepare for a potentially tepid shopping season. The retailer announced recently that it would be turning its physical and digital retail presence into a “fantastical destination” for the holidays, outfitting stores with things like peppermint swirl decor — in Target’s standard red and white colors — and (in some stores) […]
August 10, 2017
Retailing giant Walmart is expanding the use of its Scan & Go mobile app, which is already being tested in around 12 stores in Arkansas, Florida, Texas and Georgia, to...
December 31, 2015
The U.K. is outpacing every other country when it comes to the eCommerce game, at least that is what Eric Schmidt, the executive chairman of Google parent company Alphabet, told...
