Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. For example, in the newly released J.D. Power 2019 U.S. Retail Banking Satisfaction Study, retail banking was...
Top Performing financial institutions (FIs) understand that success may not always be about speed, but timing is often paramount. In fact, they make the timing of their product rollouts a crucial part of their innovation strategies. Only after observing their competitors’ missteps do they fully commit...
Who are the top-performing financial institutions (FIs)? According to recent research from PYMNTS, the industry’s innovation pacesetters are those who devote the most time to developing new features, products and services. They are also the FIs that allocate the majority of their budget and other...
When it comes to bank innovation, size doesn't matter: any financial institution, large or small, can be a top performer with the right mindset and strategy. What does matter, according to Lisa Fugate, VP Product Management, i2c, is planning, funding, foundational infrastructure and speed. These...
January 07, 2020
The rise of FinTechs in the last decade – and the millions of customers they’ve siphoned away from mainstream financial institutions (FIs) – has changed the landscape for banks. Innovation is no longer optional – it’s table stakes to stay in the game. The good news: There is no shortage of innovative ideas and options […]
May 31, 2018
Who are the top-performing financial institutions (FIs)? According to recent research from PYMNTS, the industry’s innovation pacesetters are those who devote the most time to developing new features, products and...
February 22, 2018
When it comes to bank innovation, size doesn't matter: any financial institution, large or small, can be a top performer with the right mindset and strategy. What does matter, according...
December 14, 2017
Not innovating is not an option. Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the...