Kroger news and trends

51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way

November 07, 2024
woman in retail store with tablet
Disney Streaming Options Now Part of Kroger Paid Membership Program
Subscriptions // October 08, 2024

The Kroger Co. added Disney streaming options to its paid membership program. New enrollees and existing members of Boost can select Disney+ Basic (With Ads), Hulu (With Ads) or ESPN+, adding it to their membership benefits at no extra cost, with the length of the...

CFPB Report Shows Kroger, Dollar Tree and Others Charging Fees for Cash-Back Transactions
Consumer Finance // August 27, 2024

A new report released Tuesday (Aug. 27) from the U.S. Consumer Financial Protection Bureau (CFPB) sheds light on a growing trend: Major retailers are now imposing fees on customers seeking cash back through debit and prepaid card transactions. This shift comes as bank branch closures...

Kroger Promises Product Price Cuts If Albertsons Merger Approved
Retail // August 15, 2024

Kroger has reportedly doubled the value of price cuts it has committed to making if its merger with Albertsons goes through. The grocery store operator plans to lower prices by $1 billion, a figure that’s up from the $500 million in cuts it previously committed...

53% of Grocery Shoppers Are More Loyal to Merchants Than Products
Consumer Insights // August 05, 2024

As consumers weigh a wide range of factors when deciding where to make purchases, PYMNTS Intelligence finds that grocery shoppers tend to be motivated by loyalty to merchants, whereas pharmacy customers tend to go wherever they can get their preferred products. By the Numbers PYMNTS...

Interviews & Exclusives
51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way

November 07, 2024
Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report, “Getting to Know You: How AI Is Shaping the Future of Shopping,” explores how retailers are responding by integrating AI into every stage of the customer journey, from personalized recommendations […]

Walmart and Amazon Lead Retail’s Biggest Moments of 2024

May 27, 2024
As we approach the middle of the year, here are five of the major ways that the retail landscape has changed in 2024 so far. Amazon Pivots on ‘Just Walk...

Retailers Hope AR and GenAI Energize Consumers and Get Them to Buy

February 09, 2024
The commerce landscape is experiencing unprecedented growth, driven by the rapid expansion of digital marketplaces and eCommerce platforms.  This surge comes as little surprise, as consumers are increasingly embracing the convenience of...

Kroger Says Meal Subscription Will Take Share From Restaurants

October 13, 2023
As consumers seek out more convenient meal options, Kroger’s new Tempo heat-and-eat meal subscription service sees the opportunity to gain share from restaurants, grocers and meal kits. In an interview...

Quick Reads
Disney Streaming Options Now Part of Kroger Paid Membership Program

October 08, 2024
The Kroger Co. added Disney streaming options to its paid membership program. New enrollees and existing members of Boost can select Disney+ Basic (With Ads), Hulu (With Ads) or ESPN+, adding it to their membership benefits at no extra cost, with the length of the subscription varying by membership tier, the retail food store operator […]

Kroger Promises Product Price Cuts If Albertsons Merger Approved

August 15, 2024
Kroger has reportedly doubled the value of price cuts it has committed to making if its merger with Albertsons goes through. The grocery store operator plans to lower prices by...

Major Retailers Under Scrutiny After Amazon Forecasts Weak Sales

August 02, 2024
Analysts are reportedly awaiting earnings reports from major retailers with interest after Amazon’s latest results “sent a chill” through the sector. Amazon reported its results Thursday (Aug. 1), while Walmart...

Report: Kroger and Disney Exploring Streaming Service Offering

May 01, 2024
Kroger and Walt Disney Co. are reportedly exploring a partnership that would offer the Disney+ streaming service to subscribers of Kroger’s grocery delivery program. If a deal is struck, Kroger Boost subscribers would get access to Disney+...